Call Center Representative FT (High Volume)
Call Center Representative Full-Time (High Volume)
This position will be working Monday-Friday (9:00am to 6:00pm CT OR 10:00am to 7:00pm CT...
Summary ? A Customer Service Representative, or Customer Help Representative, is responsible for engaging with customers or behalf of their company. Their duties include answering phone calls, or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintain expert knowledge about company products or services to best help customers
Responsibilities ?
? Providing introductory information to new customers
? Ensuring that customers are satisfied with products or services
? Following up with clients or customers to check that they?re still satisfied with any purchase
? Letting customers or clients know about additional products or services
? Determining the quickest, most effective ways to answer a client?s or customer?s questions
? Escalating queries and concerns
? Troubleshooting common issues with product or service
? Working with a team of CSR?s and other departments to find appropriate solutions
? In this role you will be processing both New Sales and Returns
Qualifications ?
? Minimum of 2 years high volume call center experience
? Interpersonal and customer service skills
? Analytical and problem-solving skills
? Multitasking and organizational skills
? Ability to answer a high volume of calls and/or emails daily
? Ability to share work among a customer service team
? Attentiveness and patience
? Time-management skills
? Ability to find a positive in any situation
Physical Demands -
? This job description is not all encompassing, however, is intended to be a general description of the responsibilities of this position.
Job Type: Full-time
Pay: $16.75 per hour
Expected hours: 40 per week
Benefits:
? 401(k)
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Schedule:
? 8 hour shift
? Monday to Friday
? Weekends as needed
Education:
? High school or equivalent (Required)
Experience:
? Call center: 3 years (Required)
? Customer service: 3 years (Required)
Work Location: Remote
Similar Remote Jobs
Call Center Representative FT (High Volume)
Posted on: 05-10-2024 00:00
Customer Service Representative (Repairs and Warranties)
Posted on: 05-10-2024 00:00
Remote Consultant - Sales | WFH
Posted on: 05-10-2024 00:00
$17/hr. Remote Medical Insurance Specialist-NO WEEKENDS!
Posted on: 05-10-2024 00:00
Work from Home Call Center Representative
Posted on: 05-10-2024 00:00
Teletherapy Openings for Special Education Teachers
Posted on: 05-10-2024 00:00
Work From Home-Event Travel Coordinator (Remote)
Posted on: 05-10-2024 00:00
Anti Money Laundering Investigator (Entry Level)
Posted on: 05-10-2024 00:00
Data Analyst 2 (SAS) - Remote
Posted on: 05-10-2024 00:00
Global Sales Director, Transient (Remote Opportunity)
Posted on: 05-10-2024 00:00
FedEx Pick Up Delivery Driver
Posted on: 21-11-2024 08:14
Fresh Remote Data Entry Jobs for Teens at Home Entry Level
Posted on: 16-07-2024 19:02
Director Commercial Business Development
Posted on: 16-07-2024 18:41
Senior Paid Social (Meta & LinkedIn) Consultant - Part-Time
Posted on: 16-01-2025 19:17
YouTube Video Editor
Posted on: 25-08-2024 00:00
Direct Care Worker
Posted on: 21-02-2025 00:00
Remote Customer Service Account Representative - Submit Your Application
Posted on: 18-02-2025 03:58
Parcel Distribution Clerk
Posted on: 06-10-2024 00:00
(USA) Senior, Software Engineer
Posted on: 20-01-2025 00:00
Part Time CVS Remote Careers (Data Entry) -Kickstart Career
Posted on: 11-11-2024 03:52