Call Center Representative
We are looking for a Call Center Representative for our client in Dublin! You will be responsible for providing excellent customer service and support to members of the organization.
Position Details:
? Direct Hire Opportunity
? $17-$20/hour
? Schedule: Flexibility required to cover weekday shifts between 8AM and 6PM and rotating Saturdays 9AM to 1PM
? In office position
Benefits:
? Medical, Dental, and Vision
? Paid time off and paid holidays
? 401(k) with company match
? Tuition Reimbursement
Key Responsibilities: ? Serve as the primary point of contact for members and respond to inquiries in a timely manner ? Identify and troubleshoot member issues, and work collaboratively with other departments to resolve problems and ensure member satisfaction ? Maintain accurate and up-to-date member records in the organization's database ? Monitor member feedback and report trends and issues to senior management ? Participate in ongoing training and professional development opportunities to stay up-to-date on industry trends and best practices
Qualifications: ? High school diploma or equivalent ? 2+ years of experience in customer service ? Excellent communication and interpersonal skills ? Strong organizational and time management skills, with the ability to prioritize multiple tasks and work independently in a fast-paced environment ? Proficiency in Microsoft Office and experience working with databases and CRM systems ? Knowledge of membership management best practices and trends ? Ability to work flexible hours, including evenings and weekends as needed
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
Similar Remote Jobs
Call Center Representative
Posted on: 22-11-2024 05:34
(Online Remote jobs) American Express Data Entry Jobs
Posted on: 22-11-2024 05:34
Remote Call Center Representative
Posted on: 22-11-2024 05:34
Customer Support Officer - Slovakian Happiness
Posted on: 22-11-2024 05:34
Entry Level Management
Posted on: 22-11-2024 05:34
Opinion Research Coordinator
Posted on: 22-11-2024 05:34
Data entry remote
Posted on: 22-11-2024 05:34
Work From Home
Posted on: 22-11-2024 05:34
Days and Overnight ERad position - REMOTE ONLY - Partnership
Posted on: 22-11-2024 05:34
Material Handling Specialist
Posted on: 22-11-2024 05:34
Design Manager, Experiential Learning (Contract, Part-Time Evening Hours)
Posted on: 27-08-2024 00:00
Remote data entry amazon specialist jobs no experience part time
Posted on: 19-11-2024 06:08
Remote Job: Amazon Product Tester in united states ? The EliteJob In UAE
Posted on: 13-09-2024 00:00
E2E Customer Journey, Sr Product Marketing Manager (Remote / Flexible)
Posted on: 10-12-2024 18:34
REMOTE - Call Center / Customer Service Representative (P-T & F-T)
Posted on: 22-10-2024 05:26
Customer Care Specialist, FinOps (Remote Eligible)
Posted on: 28-11-2024 04:55
Virtual Assistant, Data Entry Jr (Part Time)
Posted on: 16-07-2024 18:54
Implementation Project Manager I
Posted on: 24-09-2024 00:00
Junior Data Entry Clerk (Remote)
Posted on: 08-12-2024 17:20
Remote Entry-Level Chat Assistant (No Experience Needed) ?
Posted on: 31-01-2025 10:00