Call Center Customer Service Specialist (Remote Work)
Job Summary
Job Type: Full-Time...
Salary: $18 ? $22 per hour
Company: CustomerConnect Solutions
Location: Remote
Benefits: Health Insurance, 401(k) Matching, Paid Time Off, Home Office Stipend
Description
CustomerConnect Solutions is seeking a dedicated and enthusiastic Call Center Customer Service Specialist to join our remote team. As a Customer Service Specialist, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. This role is perfect for individuals who are empathetic, problem-solvers, and thrive in a fast-paced environment.
Responsibilities
? Handle inbound and outbound customer calls in a professional manner.
? Resolve customer inquiries and issues efficiently.
? Provide product and service information to customers.
? Maintain accurate customer records and update information as necessary.
? Work closely with team members and other departments to ensure customer satisfaction.
? Adhere to company policies and procedures.
? Meet or exceed performance targets and metrics.
Requirements
? High school diploma or equivalent required; Associate?s or Bachelor?s degree preferred.
? Prior customer service experience is a must, preferably in a call center environment.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and attention to detail.
? Proficient in using computers and familiar with CRM software.
? A quiet, dedicated workspace and reliable high-speed internet connection.
? Ability to work flexible hours, including evenings and weekends if needed.
Benefits
? Competitive hourly pay.
? Health, dental, and vision insurance.
? 401(k) plan with company matching.
? Generous paid time off (PTO) and holiday pay.
? Home office stipend to set up your remote workspace.
? Opportunities for career advancement and professional development.
Educational Qualifications
? High school diploma or equivalent required.
? Associate?s or Bachelor?s degree in a related field preferred.
Company Overview
At CustomerConnect Solutions, we are committed to delivering top-notch customer service and maintaining strong customer relationships. We believe that our employees are our greatest asset, and we strive to create a supportive and inclusive work environment. By joining our team, you will be part of a dynamic company that values innovation, teamwork, and professional growth.
If you are passionate about helping customers and want to be part of a forward-thinking company, we encourage you to apply for this exciting remote opportunity.
Apply For This Job
Similar Remote Jobs
Call Center Customer Service Specialist (Remote Work)
Posted on: 15-09-2024 00:00
Grace Hopper Conference - Engineer II (Remote)
Posted on: 15-09-2024 00:00
Data Entry Specialist At Netflix ? part-Time
Posted on: 15-09-2024 00:00
Customer Service Sales Rep - 100% REMOTE
Posted on: 15-09-2024 00:00
Urgent Hiring For Remote Pharmacy Technician Role
Posted on: 15-09-2024 00:00
Delta Airlines Data Entry Jobs ? Remote
Posted on: 15-09-2024 00:00
Virtual Chat Support Jobs ? Entry Level
Posted on: 15-09-2024 00:00
Yelp Data Entry Specialist (Remote) ? US
Posted on: 15-09-2024 00:00
Data Entry Specialist at American Express (Remote)
Posted on: 15-09-2024 00:00
Special Education Director -- Remote | WFH
Posted on: 15-09-2024 00:00
Remote Travel Service Agent | Customer Support
Posted on: 30-12-2024 06:51
Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound...
Posted on: 16-07-2024 19:02
Team Lead - Technical Support
Posted on: 28-01-2025 06:21
Retail Sales Assistant
Posted on: 22-10-2024 05:27
(Online Remote Job)Virtual assistant jobs for teens ? No Experience
Posted on: 24-01-2025 00:00
Remote Jobs $400/Day (Work From Home Jobs)
Posted on: 19-09-2024 00:00
Remote App Review Data Entry / Product Tester (Entry Level / No Experience)
Posted on: 22-10-2024 05:28
Remote Leisure Travel Coordinator
Posted on: 02-10-2024 00:00
Data Clerk/LiveChat Assistant from USA are consider with cover letter pdf. - Contract to hire
Posted on: 03-02-2025 00:00
Customer Chat Representative (Remote, Part Time)
Posted on: 25-09-2024 00:00