Call Center Customer Service Specialist (Remote Work)
Job Title: Call Center Customer Service Specialist (Remote Work) Company: Synergy America, inc... Location: Remote Are you passionate about providing excellent customer service? Do you thrive in a fast-paced and dynamic environment? If so, we want you to join our team as a Call Center Customer Service Specialist working remotely. Responsibilities: Handle incoming customer inquiries and provide accurate information or assistance. Respond promptly to customer inquiries via phone, email, and chat professionally and courteously. Resolve customer issues and complaints effectively, aiming for first-contact resolution. Maintain a thorough understanding of products, services, and company policies to provide accurate information to customers. Document all customer interactions and transactions accurately in the company database. Collaborate with team members and other departments to ensure seamless customer experiences. Meet or exceed performance metrics, including response time, resolution time, and customer satisfaction. Qualifications: Proven experience in a customer service or call center role. Excellent communication skills, both verbal and written. Ability to work independently and collaboratively in a remote team environment. Strong problem-solving skills and the ability to think on your feet. Tech-savvy with proficiency in using customer service software and tools. Availability to work flexible hours, including evenings and weekends, as needed.
Requirements:
High school diploma or equivalent; college degree preferred.
Previous experience in a remote work setting is a plus.
Access to a quiet and dedicated workspace with a reliable internet connection.
Familiarity with CRM systems and call center software.
Strong multitasking abilities and attention to detail.
Benefits:
Competitive salary.
Health insurance coverage.
Flexible work hours.
Opportunities for career advancement.
Positive and inclusive team culture.
If you are a customer service professional who is dedicated, adaptable, and passionate about creating positive customer experiences, we invite you to apply for this exciting remote position. Please submit your resume and a cover letter detailing your relevant experience.
Note: Synergy America, inc is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Similar Remote Jobs
Call Center Customer Service Specialist (Remote Work)
Posted on: 16-07-2024 19:00
Virtual Assistant - Mompreneur
Posted on: 16-07-2024 19:00
Amazon Work From Home - Virtual assistant jobs
Posted on: 16-07-2024 19:00
Director, Partner Solutions, Roundel(Remote Or Hybrid)
Posted on: 16-07-2024 19:00
Concentrix Work From Home Jobs
Posted on: 16-07-2024 19:00
Online Jobs for Teens - Work from Home Opportunity
Posted on: 16-07-2024 19:00
Behavioral Health Technician
Posted on: 16-07-2024 19:00
Transcriptionist
Posted on: 16-07-2024 19:00
Online American Express Virtual Assistant Jobs(Work At Home)
Posted on: 16-07-2024 19:00
Part Time CVS Remote Careers (Remote Data Entry Jobs) - Hiring Now
Posted on: 16-07-2024 19:00
CVS Job Opening Near Me $25Hr
Posted on: 31-01-2025 09:59
Data Entry Assistant ( 100% Remote)
Posted on: 20-11-2024 13:46
211 Resource Specialist (Part-time Remote)
Posted on: 22-10-2024 05:27
Hospice Medical Billing Specialist
Posted on: 28-08-2024 00:00
AAmazon Work From Home Customer Service Representative (Online Chat Support) ? Part-Time
Posted on: 10-10-2024 00:00
Customer Experience Agent (Overnight Shift)
Posted on: 25-11-2024 05:19
Virtual Data Entry - No Experience Needed ( 100% Remote)
Posted on: 26-09-2024 00:00
[Work From Home / Remote] Walmart Data Entry Live Chat Representative ? Urgent Hiring
Posted on: 22-11-2024 05:34
Virtual Customer Service Advisor
Posted on: 16-01-2025 19:15
Patient Appointment Scheduler- remote work option available
Posted on: 04-11-2024 05:37