Call Center - Customer Service Specialist (Remote)
Remote, USA
Full-time
Posted 2025-03-13
Our Federal client is looking for several Customer Support Specialists for a 1 year+ contract role in Atlanta, GA. This is a 100% work from home position with the professionals working 40 hours a week. The Shift may include day and evening timings until midnight and also weekends. The position pays $16.65 / hour. Note - There will be a basic 101 computer assessment test and a zoom or teams call... with the individuals to check the video quality. The professionals will receive inbound calls from the public and assist customers with various health related inquiries. The Customer Support Specialists will utilize various databases and written materials to look up and provide information to telephone inquiries. The right candidates will need to meet the following qualifications: ? High School diploma or GED required ? Minimum six (6) months customer service/administrative /call center experience required ? Must be able to speak English clearly and professionally ? Bi-lingual candidates will receive priority consideration ? Proven verbal and written communication skills a must ? Experience working with a PC and a Windows environment required ? Ability to effectively work within established contractual turnaround times required ? Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks ? Proven ability to work as a member of a team is required Work from Home Requirements: ? This is a Work at Home assignment. Equipment WILL NOT be provided to support this role. All employees that Work at Home (WAH) must have the equipment and meet the following minimum requirements below: ? Must have a desktop or laptop with the following: o Windows 10 o Intel Core i5 processor or higher o 8GM Memory o 256 GB Hard Drive o Minimum of 1 USB Gen 2 or newer o Headset connection hard wired (not wireless) o Hard Wired internet connection (CAN NOT use Wi-Fi) o 1 RJ-45 for wired network connection ? Must have a dedicated office space that will allow employee to have all working shifts void of interruption from family members, pets, personal phone calls, etc. The environment should mimic the in-office environment and experience for the customer. ? Must have reliable high-speed internet connection (validated by a copy of a current internet bill with internet specifications). ? Must have 2 monitors ? Minimum speed requirement of 25/25 mbps. Must pass speed test. ? *By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message
Similar Remote Jobs
Call Center - Customer Service Specialist (Remote)
Posted on: 16-07-2024 18:35
Remote Call Center Representative at Liveops
Posted on: 16-07-2024 18:35
Call Center Representative Agent Work From Home - Part Time Focus...
Posted on: 16-07-2024 18:35
Call Center Representative - Remote
Posted on: 16-07-2024 18:35
Remote Call Center Representative
Posted on: 16-07-2024 18:35
Work-At-Home Call Center Representative (Full-Time)
Posted on: 16-07-2024 18:35
Call Center Representative REMOTE
Posted on: 16-07-2024 18:35
Best Jobs for Stay-at-Home Moms: No Experience Required
Posted on: 16-07-2024 18:35
Finance Associate
Posted on: 16-07-2024 18:35
Amazon Customer Service Rep (Part-Time) - Work From Home
Posted on: 16-07-2024 18:35
Work from Home Inbound Customer Service (State of Iowa)
Posted on: 05-01-2025 17:58
RN | Inpatient Oncology
Posted on: 01-10-2024 00:00
Client Engagement Travel Specialist (Remote)
Posted on: 16-07-2024 19:05
Flexible Work From Home Jobs for Teens - No Experience Needed!
Posted on: 07-09-2024 00:00
Overnight - Part Time Store Associate
Posted on: 04-12-2024 05:41
Remote - Financial Professional (No experience needed)
Posted on: 31-01-2025 10:00
Amazon Customer Service Jobs – Work At Home
Posted on: 12-09-2024 00:00
CVS No Experience Remote Jobs (Data Entry) - DPS
Posted on: 16-07-2024 18:36
Senior Analyst - Cyber Intelligence (Remote)
Posted on: 06-12-2024 06:00
Physician Emergency Radiologist Evenings
Posted on: 31-01-2025 09:57