Call Center/Customer Service Representative-USA BASED ONLY REMOTE
MOSI is seeking a Customer Service Representative for our call center to provide exceptional support to our clients. In this role, you will be the first point of contact for customers, helping them with inquiries, resolving issues, and ensuring a positive experience with our services. Your communication skills and customer-centric approach are essential to fostering strong relationships with our clients.
Responsibilities
? Handle incoming calls and respond to customer inquiries in a professional and efficient manner.
? Resolve customer complaints and issues promptly while maintaining a high level of customer satisfaction.
? Document all customer interactions and follow-up actions in our CRM system.
? Provide accurate information about our products and services to customers.
? Collaborate with team members to improve processes and enhance customer service.
? Stay updated on product knowledge and company policies to better assist customers.
? High school diploma or equivalent; higher education is a big plus.
? 1-2 years of experience in call center or customer service roles.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and a customer-first attitude.
? Proficient in using computer systems and CRM software.
? Ability to work in a fast-paced environment while maintaining attention to detail.
? Flexible availability to work various shifts, including evenings and weekends.
Similar Remote Jobs
Call Center/Customer Service Representative-USA BASED ONLY REMOTE
Posted on: 19-11-2024 06:07
Female Sales Coordinator - Work from home
Posted on: 19-11-2024 06:07
Call Center Rep - Work From Home
Posted on: 19-11-2024 06:07
Remote Entry Level Chat Support (No Experience)
Posted on: 19-11-2024 06:07
Durban: Corporate Business Development Officer: Education/ Tertiary
Posted on: 19-11-2024 06:07
Social Media Designer - Work From Home
Posted on: 19-11-2024 06:07
Flexible Part-Time Data Entry & Administrative Assistant
Posted on: 19-11-2024 06:07
Social Media - Interns (Paid) - REMOTE
Posted on: 19-11-2024 06:07
Entry level / Data Entry Clerk (Remote)
Posted on: 19-11-2024 06:07
Amazon Live Chat Support From Home (Remote-Part-Time)
Posted on: 19-11-2024 06:07
Data Analyst (Remote)
Posted on: 11-12-2024 17:45
Manager, Social Media ? Sports Talent + The Collective
Posted on: 20-11-2024 13:46
Chat Moderator Jobs Remote | Keep Online Communities Safe | Work from Home | Earn $25-$35/hr
Posted on: 13-09-2024 00:00
Senior Data Engineer - Identity Data
Posted on: 19-12-2024 18:04
Senior Engineer - Cybersecurity Operations & Engineering (Remote)
Posted on: 24-01-2025 04:52
Administrative Coordinator (Temporary), Office of the Secretary of...
Posted on: 16-07-2024 18:46
Just Thrive - Media Buyer Job at JobRack in California
Posted on: 16-01-2025 19:17
Sr UI/UX Developer - TA/Project Hire
Posted on: 28-10-2024 09:49
Part Time Driver - No Experience Required!
Posted on: 31-01-2025 09:59
Home Customer Experience Specialist
Posted on: 26-09-2024 00:00