Call Agent (Remote)

Remote, USA Full-time Posted 2025-03-14

Call Agent handles inbound calls from patients of private medical practices, managed care organizations, and military treatment facilities. Representatives of National Nurse Triage are individuals who answer inbound calls and respond to incoming calls from patients regarding medical advice, questions and inquiries. Agents place inbound calls into a call queue and registered nurses select the... calls to make outbound calls to handle the patients medical questions, requests and inquiries. Additionally, our call agents are responsible for making outbound calls at times to set appointments and gather survey data. **THIS IS A REMOTE POSITION**
Requirements
? Open availability:
? Monday through Sunday.
? 5 p.m. to 8 a.m.
? Experience in dealing with the public.
? Medical Call center background a plus
? Excellent communication skills, including verbal with proper grammar.
? Ability to work with others in a close manner.
? Good computer skills.
? Good multi-tasking skills.
Skills and Specifications
? Technical expert in related computer applications.
? Able to react effectively and calmly in emergencies.
? Able to maintain customer confidentiality.
Education
? High school diploma or equivalent.
Employment Type: PART_TIME

Apply Job!

Apply for the Job

Call Agent (Remote)

Similar Remote Jobs

Call Agent (Remote)

Online Data Entry Job Work from Home

Remote Customer Service Representative Urgently hiring! 100% remote! #

Remote Chat Operator ? No Experience Required

Remote Administrative Assistant

Virtual Assistant 10 Hours per Week (IC-TB)

Part-time writer and editor at Ivy League Consulting

Remote Data Entry Clerk

Supervisor, Customer Service REMOTE

Work from Home Client Service Advisor (Entry Level / No Experience)

Product Marketing Manager

Part Time Data Entry Specialist - Accounting Department

Remote Data Entry Clerk - Entry Level

Government Account Manager (Civilian Agencies)

Customer Engagement Officer

Staff Engineer - Mobile Apps

Volunteer Mentor a mum returning to work! | Mentor Mums CIC

Aetna Career (Entry Level, Data Entry, Full Time) - Online Remote Job

Coordinating Teacher -- Remote | WFH

Customer Service Representative - Work From Home