Aviation Customer Service Representative
Job Summary
The Customer Service Representative is responsible for ensuring each customer has a pleasant experience at Western Aircraft by providing a friendly welcoming atmosphere, and exceptional service through anticipating needs and proactively offering services. It is the expectation that all customer requests will be performed in a timely, professional manner. This person will act as the... face of Western Aircraft and be the first point of contact for all visitors.
Schedule: Thursday-Monday, 1pm-9pm
Duties & Responsibilities
? Answers telephones, takes and relays messages to appropriate personnel in a timely manner
? Documents service requests by completing an aircraft arrival form
? Coordinates customer lodging accommodation requirements
? Insures rental cars are ordered, on-site, and clean prior to customer arrival
? Greets arriving/departing customers
? Facilitates customer and vendor catering requests
? Communicates service requests to personnel in Line Service, Maintenance and Avionics via telephone and two-way radio
? Informs customers of other services provided by Western Aircraft
Qualifications & Job Requirements
? Minimum two (2) years' experience in a customer service role
Other Prerequisites
? Pass pre-employment drug screen and background check
? Ability to obtain Airport Issued security badge
? Valid Driver's license
Work Environment & Physical Requirements
? Work is performed in an office environment with moderate noise level. Constantly requires repetitive movement of the wrist, hands, and/or fingers. Constantly requires clear vision to read printed materials and computer screen to accomplish work.
Available Benefits
? Medical, dental, vision
? Short term & Long term Disability - paid 100% by Company
? Life & Accidental Death and Dismemberment - paid 100% by Company
? Paid vacation, holidays, sick leave, jury duty, bereavement
? Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
? 401K & Roth 401k with employer match
? Flexible Spending programs
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
PI250788718
Similar Remote Jobs
Aviation Customer Service Representative
Posted on: 08-10-2024 00:00
Amazon Flex Delivery Driver
Posted on: 08-10-2024 00:00
Part-Time Property Manager/Personal Assistant
Posted on: 08-10-2024 00:00
Senior Business Development Director
Posted on: 08-10-2024 00:00
Developer - Information Technology
Posted on: 08-10-2024 00:00
Aviation Writers and Journalists
Posted on: 08-10-2024 00:00
Account Manager, Commercial Insurance
Posted on: 08-10-2024 00:00
Remote no will train
Posted on: 08-10-2024 00:00
US Accounts And Operations
Posted on: 08-10-2024 00:00
Remote Hospitality Specialist (C)
Posted on: 08-10-2024 00:00
Regional Government Sales Manager - Delhi
Posted on: 03-01-2025 07:35
Revenue Accountant - Remote
Posted on: 28-10-2024 09:48
Gables Search ? Milling Machine CNC Machinist 1st 2nd or weekend shift ? pay to $33 hourly ? Big Bend, WI
Posted on: 06-10-2024 00:00
(Seeking New Talent) Walmart Online Support Agent ? Remote Work
Posted on: 23-09-2024 00:00
Customer Service Representative (Remote)
Posted on: 29-11-2024 08:27
Corporate Compliance and Regulatory Paralegal (Remote, In-House Contract Engagement)
Posted on: 28-01-2025 06:22
AI Engineer with Data Science Background
Posted on: 31-07-2024 19:11
Walmart Data Entry Jobs For College Students ( Remote, Part/Full Time)
Posted on: 19-08-2024 00:00
Online Order Filling Team Associate
Posted on: 21-02-2025 00:00
Become a Bashkir Audio Transcription Specialist! (United States)
Posted on: 20-01-2025 00:00