Apple Home Advisor Customer Support at Apple
Job Summary
Job Type: Full-time, Remote...
Salary: Competitive, Hourly
Company: Apple Inc.
Location: Remote
Benefits: Health and wellness benefits, Employee discounts, Career development opportunities
Description
As an Apple Home Advisor, you?ll be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. This is not just your next job, it is your opportunity to make a difference every day by providing timely, effective, and valuable customer service.
Requirements
? Passion for customer service and ownership of the customer experience.
? Exceptional communication skills including active listening and the ability to convey solutions effectively.
? Technical aptitude and willingness to learn.
? Ability to multitask and manage time effectively in a fast-paced environment.
? Previous customer service experience is an advantage but not required.
? Reliable internet connection and a quiet, distraction-free workspace.
Responsibilities
? Handle customer inquiries via phone, chat, and email.
? Provide expert solutions for Apple products, including iPhones, iPads, MacBooks, and more.
? Troubleshoot technical issues and provide quick resolutions.
? Educate customers about products, services, and features.
? Document customer interactions and escalate issues when necessary.
? Continuously improve through feedback and self-development.
Benefits
? Comprehensive health and dental plans.
? Generous employee product discount.
? Opportunities for career advancement and personal growth.
? Access to world-class Apple training resources.
? Paid time off and holidays.
Educational Qualifications
? High school diploma or equivalent required.
? Some college coursework or degree preferred.
Company Overview
Apple Inc. is an American multinational technology company headquartered in Cupertino, California. We design, develop, and sell consumer electronics, computer software, and online services. Our best-known hardware products include the iPhone, iPad, Mac, Apple Watch, and Apple TV. Our software includes the macOS, iOS, iPadOS, watchOS, and tvOS operating systems. At Apple, we believe that technology should be accessible to everyone, and we strive to make a positive impact on the world.
Join Apple and be part of a diverse team that innovates together to delight our customers and enrich their lives with our technology. Apply today to become a part of our global family.
Apply For This Job
Similar Remote Jobs
Apple Home Advisor Customer Support at Apple
Posted on: 18-09-2024 00:00
Remote Customer Service Agent - Entry Level
Posted on: 18-09-2024 00:00
Amazon Flex Delivery Driver - Earn $18.00/hr
Posted on: 18-09-2024 00:00
Part-Time Data Entry Specialist ? Flexible Hours
Posted on: 18-09-2024 00:00
American Express Remote Jobs - Customer Support
Posted on: 18-09-2024 00:00
Part-Time Data Entry Clerk ? Entry Level
Posted on: 18-09-2024 00:00
Delta Airlines Customer Support - Freshers Jobs
Posted on: 18-09-2024 00:00
Remote Live Chat Assistant (Work From Home)
Posted on: 18-09-2024 00:00
Senior Software Engineer - System Experience Personalization
Posted on: 18-09-2024 00:00
Chat Support Specialist - Work from home
Posted on: 18-09-2024 00:00
Associate People Business Partner (Remote)
Posted on: 23-07-2024 02:08
Data Entry - Typist Part-Time - Remote (copy)
Posted on: 22-11-2024 05:34
Entry Level Customer Service - Remote
Posted on: 02-07-2024 01:32
Virtual Special Education Teacher - Remote | WFH
Posted on: 09-08-2024 00:00
Delta Airlines Seasonal Jobs
Posted on: 26-09-2024 00:00
Google Ads Running Jobs (Entry Level, Intern, Experience)
Posted on: 16-07-2024 18:51
Independent Travel Consultant - Flexible Schedule & Client-Focused
Posted on: 13-09-2024 00:00
Part-Time Data Entry Operator Jobs Near Me
Posted on: 13-09-2024 00:00
Contact Center Customer Service Inbound/Outbound
Posted on: 24-01-2025 04:50
Now Hiring Remote Sales Experts: Apply Today
Posted on: 12-12-2024 19:16