American Express Work From Home (Entry Level Job, College Level...
Virtual Customer Service Representative
Company: American Express...
Location: Remote (USA)
Salary: $40 per hour
Job Description:
American Express is seeking motivated individuals to join our team as Virtual Customer Service Representatives. This entry-level position is perfect for college-level candidates who are looking to gain valuable experience while working from the comfort of their own home.
Responsibilities:
Provide exceptional customer service to American Express cardholders via phone, email, and chat platforms.
Assist customers with inquiries, account management, and issue resolution in a professional and efficient manner.
Educate customers on American Express products, services, and benefits.
Utilize internal systems to accurately document customer interactions and transactions.
Meet and exceed performance metrics related to customer satisfaction, call quality, and productivity.
Duties:
Handle a high volume of inbound customer contacts while maintaining a positive and helpful attitude.
Navigate multiple software applications simultaneously to access customer information and resources.
Adapt to changing business needs and priorities in a fast-paced virtual environment.
Collaborate with team members and leadership to share knowledge and best practices.
Requirements:
Must be currently enrolled in or have completed a college degree program.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and prioritize tasks effectively.
Proficiency in using computer systems and navigating online platforms.
Availability to work flexible hours, including evenings, weekends, and holidays.
Benefits:
Competitive hourly wage of $40 per hour.
Flexible work schedule with the opportunity to work from home.
Comprehensive training and ongoing support to ensure success in the role.
Potential for career advancement within American Express.
Access to employee benefits, including health insurance, retirement plans, and discounts on American Express products and services.
Join our team at American Express and embark on a rewarding career journey while making a positive impact on our customers' experiences! Apply now to become a Virtual Customer Service Representative
Similar Remote Jobs
American Express Work From Home (Entry Level Job, College Level...
Posted on: 16-07-2024 18:55
Interpreter
Posted on: 16-07-2024 18:55
Live Chat Agent (Entry Level) at Columbia Opportunities, Inc. ...
Posted on: 16-07-2024 18:55
(Virtual Assistant Remote Jobs) Data Entry Disney Career Job...
Posted on: 16-07-2024 18:55
Aetna Career (Entry Level, Data Entry, Full Time) ? Apply Now
Posted on: 16-07-2024 18:55
Customer Service Representative -- Remote | WFH
Posted on: 16-07-2024 18:55
Volunteer Virtual Classroom Speaker (Introduction to working for...
Posted on: 16-07-2024 18:55
Sr. AD/PKI Customer Engineer
Posted on: 16-07-2024 18:55
Senior Manager, Product Manager: Capital One Shopping (Remote ...
Posted on: 16-07-2024 18:55
Customer Service Representative
Posted on: 16-07-2024 18:55
Externship Coordinator - Pharmacy Technician Program (Remote)
Posted on: 03-02-2025 00:00
Sr Analyst Pro & Services Reporting
Posted on: 06-11-2024 04:54
Restaurant Team Member - Cashier
Posted on: 06-11-2024 04:54
Customer Service Representative - Work From Home South East Region
Posted on: 16-07-2024 18:43
Account Executive, PE/VC
Posted on: 11-12-2024 17:45
Healthcare Licensed Insurance Representative
Posted on: 06-12-2024 06:00
Red Classic - Regional Safety Services Manager
Posted on: 05-02-2025 00:00
Detail-Oriented Data Entry Specialist
Posted on: 29-08-2024 00:00
Customer Service (remote work , no vaccination required)
Posted on: 16-01-2025 19:16
Fresh Remote Data Entry Jobs for Teens at Home Entry Level
Posted on: 16-07-2024 19:02