American Express Remote Jobs Virtual Customer Care - Part-Time
The convenience of part-time virtual customer care with American Express Remote Jobs. Join a dynamic team from the comfort of your home, providing top-notch service to customers. Enjoy the flexibility of part-time hours while earning competitive compensation. As a Virtual Customer Care representative, you'll be an integral part of the American Express commitment to exceptional customer... experiences. Elevate your career with a globally recognized company. Apply now for a rewarding opportunity to shape the future of customer service, one virtual interaction at a time.
Responsibilities:
Provide exceptional customer service to American Express card members via phone, chat, and email channels.
Handle a wide range of inquiries, including account inquiries, billing questions, and assistance with card benefits and rewards.
Listen actively to card members' needs and concerns, offering empathetic support and personalized solutions.
Educate card members on American Express products, services, and digital tools to enhance their experience.
Utilize resources and systems to accurately document customer interactions and follow up on unresolved issues.
Meet and exceed performance metrics, including quality, productivity, and customer satisfaction targets.
Requirements:
Previous experience in customer service, preferably in a call center or remote environment.
Excellent communication skills, both verbal and written, with a professional and friendly demeanor.
Strong problem-solving abilities and the ability to navigate complex inquiries effectively.
Comfortable working in a fast-paced environment and adapting to changing priorities.
Proficiency in computer skills and ability to navigate multiple systems simultaneously.
Availability to work a flexible schedule, including evenings, weekends, and holidays.
High-speed internet connection and a quiet, distraction-free workspace.
Benefits:
Competitive hourly pay with performance-based incentives.
Comprehensive training and ongoing development opportunities.
Access to American Express employee benefits, including healthcare and retirement plans.
Opportunities for career advancement and professional growth within the company.
Work from the comfort of your own home with the support of a globally recognized brand.
How to Apply: If you're ready to join the American Express team and make a difference in the lives of our card members, we want to hear from you! Please submit your application online through our careers portal, including your resume and a brief cover letter outlining your relevant experience and why you're the ideal candidate for this role
Similar Remote Jobs
American Express Remote Jobs Virtual Customer Care - Part-Time
Posted on: 24-10-2024 05:38
Call Center / Customer Service Rep ? 100% REMOTE
Posted on: 24-10-2024 05:38
Remote, Sales Territory Manager For a Construction Designing Co
Posted on: 24-10-2024 05:38
Hiring Now - Part Time Merchandiser - Rockwall TX
Posted on: 24-10-2024 05:38
Hiring Now - Part Time Merchandiser - Allen, TX
Posted on: 24-10-2024 05:38
Revenue Operations, Back Office Support - TEMPORARY PART TIME
Posted on: 24-10-2024 05:38
Systems Engineer or DevOps Engineer, Senior Advisor (some telework)
Posted on: 24-10-2024 05:38
Remote Medical Data Entry / Intake Specialist | WFH
Posted on: 24-10-2024 05:38
Rewards, Recognition and Engagement Coordinator(No Compensation, Remote, Part time-Volunteer)
Posted on: 24-10-2024 05:38
Join Our Team: Part Time Flexible Remote Jobs Available
Posted on: 24-10-2024 05:38
Transportation Representative, Transportation Representative
Posted on: 16-01-2025 19:15
New Remote Social Media Management Jobs for Beginners
Posted on: 30-09-2024 00:00
Virtual Medical Transcriptionist
Posted on: 09-07-2024 07:20
Tesla Social Media Customer Support Job
Posted on: 16-07-2024 18:54
Sr. Revenue Science Analyst
Posted on: 22-11-2024 05:34
The UPS Store / Center Associate 010423 ? The UPS Store Franklin #0738 ? Milford, MA
Posted on: 30-12-2024 06:51
United Airlines Flight Attendant No Experience Required Apply Today
Posted on: 12-09-2024 00:00
Virtual Sales- Life Insurance Agent- Flexible Hours
Posted on: 31-01-2025 10:00
Mid Full Stack Developer- Veterans Affairs (REMOTE/ 3rd Shift)
Posted on: 24-01-2025 04:51
Part-Time Customer Support Agent – Flexible Schedule – San Diego
Posted on: 12-09-2024 00:00