American Express Remote Jobs Virtual Customer Care – Part-Time

Remote, USA Full-time Posted 2025-03-16

American Express Remote Jobs: Virtual Customer Care – Part-Time


Job Summary


Job Type: Part-Time


Salary: Competitive hourly rate


Company: American Express


Location: Remote (United States)


Benefits: Comprehensive benefits package including health insurance, retirement plans, and professional development opportunities


Description


Are you passionate about providing exceptional customer service and looking for a part-time opportunity to work from home? American Express is seeking dedicated and enthusiastic individuals to join our team as Virtual Customer Care Representatives. As a part-time team member, you will have the flexibility to balance your work and personal life while delivering world-class service to our valued cardmembers.


Requirements



  • High-speed internet connection and a quiet, distraction-free workspace

  • Excellent communication skills, both written and verbal

  • Strong problem-solving abilities and a customer-centric mindset

  • Availability to work a flexible schedule, including evenings and weekends

  • Previous customer service experience is preferred but not required


Responsibilities



  • Respond to customer inquiries via phone, email, and chat in a professional and courteous manner

  • Assist cardmembers with account-related questions, transactions, and issues

  • Provide accurate information about American Express products and services

  • Resolve customer concerns and escalate issues when necessary

  • Maintain detailed and accurate records of customer interactions


Benefits



  • Competitive hourly rate

  • Health, dental, and vision insurance

  • 401(k) retirement plan with company match

  • Paid time off and holiday pay

  • Professional development and training opportunities

  • Employee wellness programs and resources


Educational Qualifications



  • High school diploma or equivalent required

  • Associate’s or Bachelor’s degree in a relevant field is a plus


Company Overview


American Express is a globally recognized financial services company known for its exceptional customer service and innovative products. With a history spanning over 170 years, American Express is committed to providing unparalleled service and support to its millions of cardmembers worldwide. We pride ourselves on fostering a diverse and inclusive work environment where every employee has the opportunity to thrive and grow.


As a part of the American Express team, you will be empowered to make a difference, supported by a company that values your unique skills and contributions. Join us in delivering extraordinary care to our customers and become a part of a world-class team that sets the standard for excellence.


Apply now to start your journey with American Express and contribute to our mission of delivering exceptional customer service!


Apply Job!

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