American Express Claims Representative
About the position
The American Express Claims Representative role at Zurich North America involves handling incoming calls from American Express Card Members who need to file insurance claims. The representative will provide prompt and professional service, including benefit and coverage information, setting up new claims, and updating clients on existing claims. This position is crucial in ensuring customer satisfaction and support during travel disruptions.
Responsibilities
? Handle incoming calls from American Express Card Members needing to file insurance claims.
,
? Provide benefit and coverage information to clients.
,
? Set up new claims for customers.
,
? Provide information on the status of existing claims.
,
? Deliver prompt and professional service to fulfill client requests.
Requirements
? High school diploma or equivalent.
,
? 1+ years of experience in customer service preferred.
,
? Excellent verbal and written communication skills.
,
? Attention to detail and accuracy in data entry.
,
? Analytical skills for reviewing and interpreting policy coverage and claim status.
,
? Ability to manage and prioritize tasks effectively.
,
? Professionalism in responding to high-end clientele.
Nice-to-haves
? Experience in the travel insurance industry.
,
? Bilingual skills to assist a diverse clientele.
Benefits
? Hybrid work model.
,
? Competitive salary ranging from $18.00 to $20.00 per hour based on experience.
,
? Full-time schedule with 2nd shift hours from 11 am to 7 pm, Monday through Friday.
Similar Remote Jobs
American Express Claims Representative
Posted on: 15-12-2024 15:02
Remote Customer Service Representative
Posted on: 15-12-2024 15:02
Temporary Recruiter (Remote, Work-from-Home)
Posted on: 15-12-2024 15:02
Technical Customer Support Specialist
Posted on: 15-12-2024 15:02
Apple Home-Based Service Representative
Posted on: 15-12-2024 15:02
Remote Entry-Level Data Entry
Posted on: 15-12-2024 15:02
Home-Based Data Entry Specialist
Posted on: 15-12-2024 15:02
Customer Care Agent (Remote)
Posted on: 15-12-2024 15:02
Virtual Data Entry Specialist
Posted on: 15-12-2024 15:02
Remote Customer Service Consultant
Posted on: 15-12-2024 15:02
Senior Account Executive
Posted on: 29-08-2024 00:00
Sr. Manager, Risk DOT, Transportation Risk & Compliance
Posted on: 29-08-2024 00:00
DoorDash Hiring for Software Engineer, Frontend (All Teams) at New York, NY
Posted on: 24-01-2025 04:50
Tesla Careers Remote From Home Job $22 An Hour
Posted on: 16-07-2024 18:59
AWS Sr. Cloud Engineer (remote)
Posted on: 07-11-2024 05:43
Walgreen (Data Entry Remote Jobs) - No Experience
Posted on: 06-10-2024 00:00
Education | Integrity Network | Teaching and Education Expert
Posted on: 22-09-2024 00:00
(Staff Needed) Southwest Airlines Customer Service Remote Jobs
Posted on: 15-12-2024 15:02
Full Time/ Part Time Network Assistant ( Remote)
Posted on: 16-11-2024 00:00
Premium Cruise & Custom Vacation Consultant - Travel & Lifestyle Services
Posted on: 10-12-2024 18:34