American Express Claims Representative
About the position
The American Express Claims Representative role at Zurich North America involves handling incoming calls from American Express Card Members who need to file insurance claims. The representative will provide prompt and professional service, including benefit and coverage information, setting up new claims, and updating clients on existing claims. This position is crucial in ensuring customer satisfaction and support during travel disruptions.
Responsibilities
? Handle incoming calls from American Express Card Members needing to file insurance claims.
,
? Provide benefit and coverage information to clients.
,
? Set up new claims for customers.
,
? Provide information on the status of existing claims.
,
? Deliver prompt and professional service to fulfill client requests.
Requirements
? High school diploma or equivalent.
,
? 1+ years of experience in customer service preferred.
,
? Excellent verbal and written communication skills.
,
? Attention to detail and accuracy in data entry.
,
? Analytical skills for reviewing and interpreting policy coverage and claim status.
,
? Ability to manage and prioritize tasks effectively.
,
? Professionalism in responding to high-end clientele.
Nice-to-haves
? Experience in the travel insurance industry.
,
? Bilingual skills to assist a diverse clientele.
Benefits
? Hybrid work model.
,
? Competitive salary ranging from $18.00 to $20.00 per hour based on experience.
,
? Full-time schedule with 2nd shift hours from 11 am to 7 pm, Monday through Friday.
Similar Remote Jobs
American Express Claims Representative
Posted on: 15-12-2024 15:02
Remote Customer Service Representative
Posted on: 15-12-2024 15:02
Temporary Recruiter (Remote, Work-from-Home)
Posted on: 15-12-2024 15:02
Technical Customer Support Specialist
Posted on: 15-12-2024 15:02
Apple Home-Based Service Representative
Posted on: 15-12-2024 15:02
Remote Entry-Level Data Entry
Posted on: 15-12-2024 15:02
Home-Based Data Entry Specialist
Posted on: 15-12-2024 15:02
Customer Care Agent (Remote)
Posted on: 15-12-2024 15:02
Virtual Data Entry Specialist
Posted on: 15-12-2024 15:02
Remote Customer Service Consultant
Posted on: 15-12-2024 15:02
Concentrix Work from Home Job Opportunity
Posted on: 14-02-2025 07:17
At-Home Customer Experience Advisor
Posted on: 14-10-2024 04:22
Supplier Engagement Manager- Remote Opportunity!
Posted on: 13-11-2024 04:54
Tesla Customers Care (Remote Job Work From Home)
Posted on: 05-07-2024 05:50
Document Prep - Remote hourly, 40+ hrs/ week
Posted on: 02-02-2025 00:00
eCommerce PPC (Google Ads) Advertising Strategist- Remote (Q4 2024)
Posted on: 07-11-2024 05:43
Apply Now: Remote Customer Service Jobs with Pay at 19 Per Hour
Posted on: 31-01-2025 10:03
Senior Business Systems Analyst Fully Remote position
Posted on: 13-11-2024 04:55
Part-Time Work From Home Amex Virtual Assistant at American Express ? The EliteJob In UAE
Posted on: 25-08-2024 00:00
Customer Service Representative - Hybrid Remote
Posted on: 27-12-2024 04:28