amazon remote customer service (Work From Home)

Remote, USA Full-time Posted 2025-03-13




Amazon Remote Customer Service (Work From Home)




Job Summary


Job Type: Full-time, Part-time, Remote



Salary: Competitive hourly rate



Company: Amazon



Location: Work From Home



Benefits: Health insurance, 401(k), Paid time off, Employee discounts


Job Description


Amazon is looking for enthusiastic, customer-focused individuals to join our Remote Customer Service team. As a part of our team, you will be the first point of contact for our customers and play a crucial role in managing and resolving their inquiries.


Requirements



  • High-speed internet connection and a quiet, dedicated workspace at home.

  • Excellent verbal and written communication skills.

  • Proficiency in basic computer applications such as Microsoft Office.

  • Previous customer service experience is a plus.

  • A high school diploma or equivalent is required.

  • Ability to work flexible hours, including evenings, weekends, and holidays if needed.


Responsibilities



  • Respond promptly to customer inquiries via phone, email, or chat.

  • Provide accurate, valid, and complete information by using the right methods and tools.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.



  • Apply Job!

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