Aetna Customer Support Remote Jobs - Online Remote Job

Remote, USA Full-time Posted 2025-03-16

Join our dynamic team as a Remote Customer Support Specialist for Aetna, a leading healthcare company committed to improving the quality of health care for millions of people. In this role, you'll be at the forefront of delivering exceptional customer service experiences in a remote setting. You'll engage with Aetna members, providing guidance, resolving inquiries, and ensuring their needs are met with professionalism and empathy.

What You Will Do:

Provide Exceptional Customer Service:?espond to inquiries from Aetna members via various communication channels including phone, email, and chat with a focus on delivering exceptional service.
Problem Resolution:?nvestigate and resolve member issues efficiently and effectively, demonstrating a commitment to first-call resolution.
Educate and Inform:?mpower members by providing accurate information about Aetna products, services, and benefits.
Documentation:?aintain detailed and accurate records of all customer interactions and transactions.

Similar Remote Jobs

Disney Remote Jobs (Work At Home)

Posted on: 23-01-2025 00:00

Tesla remote jobs

Posted on: 23-01-2025 00:00

Aetna careers remote

Posted on: 23-01-2025 00:00

Disney Data entry jobs ? Part-time (WFH) Jobs

Posted on: 23-01-2025 00:00

Disney Careers Remote

Posted on: 23-01-2025 00:00

Provider Relations Rep I (Remote, $15.00/hr)

Posted on: 20-11-2024 13:46

Personal Assistant - Work From Home

Posted on: 19-07-2024 07:10

Entry Level Software Engineer

Posted on: 28-10-2024 09:48

Front line/Drive thru Cashier

Posted on: 26-09-2024 00:00

Customer Service Specialist

Posted on: 15-09-2024 00:00

OhioRISE Population Health Specialist

Posted on: 30-10-2024 05:35

Work At Home Data Entry Jobs No Experience

Posted on: 12-09-2024 00:00