Data Science & AI Engineer Google Cloud Platform
Job Title: Data Science & AI Engineer Google Cloud Platform
100% Remote, bonus if local to OH
6+ months
Oxford s client is seeking a Senior Data Science & AI Engineer with expertise in cloud platforms, particularly Google Cloud Platform, to work on cutting-edge AI initiatives. Immediate projects involve Google Cloud Platform, including Gemini and Vertex AI capabilities, to automate processes in a large-scale contact center environment.
The role will contribute to multiple AI and data science proof-of-concepts (POCs), focusing on analyzing and processing several thousands of calls weekly, with the aim of operationalizing these systems by the end of the year.
Key Responsibilities: ? Develop automation solutions for Quality Assurance (QA) in a contact center, focusing on transcription, scoring, and analyzing calls using LLMs. ? Collaborate closely with Google Cloud environments to operationalize AI models, with a strong focus on large language models (LLMs) for tasks like call... transcription and scoring. ? Analyze call recordings from the Genesis contact center platform, implementing automation to reduce manual efforts in the call scoring process. ? Organize and structure data within BigQuery, Snowflake, and Tableau for broader business consumption, turning call data into actionable insights. ? Drive Generative AI initiatives, leveraging advanced prompt engineering to extract insights such as call cancellation reasons from large datasets.
Skills and Qualifications: ? Cloud Expertise: Strong Google Cloud Platform (Google Cloud Platform) with a focus on Gemini and Vertex AI for AI/ML projects. ? AI/ML Knowledge: Proficiency in LLMs, transcription, and text-based analysis. ? Experience in data engineering and data lakes in AWS and BigQuery for Google Cloud Platform environments.
Bonus:
Experience with contact center environments (though not mandatory) and Automated QA processes for call scoring
Similar Remote Jobs
Data Science & AI Engineer Google Cloud Platform
Posted on: 10-10-2024 00:00
Office Clerk (with Data Entry) - Hiring Now
Posted on: 10-10-2024 00:00
Remote Travel Agent with Flexible Schedule | WFH
Posted on: 10-10-2024 00:00
Lead Data Quality Analyst - Customer Intelligence (Remote)
Posted on: 10-10-2024 00:00
Remote Medical Data Entry Clerk (Typist) | WFH
Posted on: 10-10-2024 00:00
Virtual Medical Assistant / Receptionist PST TIMEZONE REQUIRED
Posted on: 10-10-2024 00:00
Job from Home Data Entry Agent - Part-time
Posted on: 10-10-2024 00:00
Remote Virtual Special Education Teacher Position | WFH
Posted on: 10-10-2024 00:00
Part Time Sheltered Scheme Manager (FTC: SE London)
Posted on: 10-10-2024 00:00
Customer Support Specialist - Live Chat and Email
Posted on: 10-10-2024 00:00
Conduent Data Entry Remote Job - Entry Level
Posted on: 23-01-2025 00:00
Administrative Support Specialist
Posted on: 23-08-2024 00:00
Sr Mgr,HR Business Partner- WA/OR (Division 08 Region 85)
Posted on: 05-01-2025 17:58
FULLY REMOTE - Audit Senior - NFP
Posted on: 14-11-2024 08:01
Work at Home Chat Specialist (Beginner Level / No Experience)
Posted on: 01-10-2024 00:00
CSR - Customer Service Representative
Posted on: 16-07-2024 18:38
Tester - 3rd Shift
Posted on: 20-01-2025 00:00
English Instructor -- Remote | WFH
Posted on: 16-07-2024 18:42
Product Manager for AI SaaS Startup
Posted on: 31-07-2024 19:12
Full Stack Engineer 4 - SOps Workflows & Tools
Posted on: 29-08-2024 00:00