Remote Inbound and OutboundCall Center Agent
Summary
As a Remote Inbound and Outbound Call Center Agent for a Medical Campaign, you will be a vital part of our team, utilizing your core skills in English, customer service, and sales to provide exceptional support to our clients. Your premium skills in negotiation and telemarketing will be essential in handling both inbound and outbound calls effectively. With relevant skills in outbound... warm calling of inquiries, you will contribute to our business development efforts. Proficiency in CRM software and strong communication skills will enable you to excel in this role, supporting our call center operations and ensuring customer satisfaction. Join us in this remote position and make a significant impact on our team's success.
Key Responsibilities: ? Handle inbound customer inquiries, medical intake forms and provide accurate information. ? Make outbound calls to potential and existing customers to promote products/services and schedule appointments. ? Resolve customer issues efficiently and professionally. ? Maintain detailed and accurate records of customer interactions. ? Meet or exceed performance targets and KPIs. ? Collaborate with team members and supervisors to improve customer service processes.
Qualifications: ? High school diploma or equivalent. ? Medical call center experience, extensive knowledge in diabetes and weight loss is a plus. ? Proven experience in a call center or customer service role. ? Sales Experience. ? Excellent communication and interpersonal skills. ? Ability to work independently and manage time effectively. ? Proficient in using computer systems and CRM software. ? Strong problem-solving skills and attention to detail. ? Reliable internet connection and a quiet workspace.
Benefits:
? Competitive salary and performance-based incentives.
? Comprehensive training and ongoing support.
? Opportunities for career advancement.
? Paid time off and holiday pay.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Experience:
? HIPAA: 1 year (Required)
? Sales: 1 year (Required)
? Healthcare management: 1 year (Required)
Work Location: Remote
Similar Remote Jobs
Remote Inbound and OutboundCall Center Agent
Posted on: 06-10-2024 00:00
Online Jobs for Teens Under 18
Posted on: 06-10-2024 00:00
Customer Service Representative ( 35/Hr )
Posted on: 06-10-2024 00:00
Delta Hiring remote jobs Near Me
Posted on: 06-10-2024 00:00
Call Center Supervisor (REMOTE Temporary Opportunity)
Posted on: 06-10-2024 00:00
PT Evening/Weekend Survey Research Telephone Interviewers
Posted on: 06-10-2024 00:00
Remote LSAT Tutor/Instructor | Online WFH
Posted on: 06-10-2024 00:00
Sales Professional. Remote Position. Flexible Hours.
Posted on: 06-10-2024 00:00
Part-time Side Hustle Expert and Mentor
Posted on: 06-10-2024 00:00
Southwest Airlines Content Moderator job $75000/Year
Posted on: 06-10-2024 00:00
Customer Support Representative
Posted on: 17-09-2024 00:00
NIGHT SHIFT only Med Tech / Night shift 12 hour Med Tech
Posted on: 11-12-2024 17:46
Entry Level Jobs At Southwest Airlines $26/Hour
Posted on: 17-09-2024 00:00
Digital Applications Support Analyst (EFT), AT
Posted on: 30-11-2024 09:47
American Airlines Entry Level Jobs, Virtual Assistant Jobs $25/Hour
Posted on: 20-11-2024 13:46
(Remote) Inside Sales Representative-(Uncapped Commission + Base Pay & No Cold Calling)
Posted on: 04-02-2025 19:22
Lead - HR Operations
Posted on: 09-10-2024 00:00
A & H Security Services, LLC work from home jobs
Posted on: 03-08-2024 00:00
Google Friendly Job Title: Remote Administrative Assistant - Earn...
Posted on: 16-07-2024 18:40
Benefits Verification Representative - Orlando, FL - Work From Home
Posted on: 04-07-2024 08:16