Customer Support Representative - Travel (Remote)
Job Title: Customer Support Representative - Travel (Remote)
Location:Remote...
Job Responsibilities: ? Booking and Coordination:Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities ? Customer Service:Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction ? Data Entry and Record Management:Maintain accurate records of bookings, payments, and customer interactions using our CRM system ? Travel Advisory:Offer expert advice on destinations, travel arrangements, and travel insurance options to clients ? Problem Solving:Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions
Requirements: ? Experience:Proven experience in acustomer service role orwithin the travel industry ? Skills:Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems ? Organization:Ability to manage multiple tasks and prioritize workload effectively in a remote work environment ? Problem-Solving:Capacity to handle and resolve customer issues promptly and professionally ? Flexibility:Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones ? Education:High school diploma or equivalent; additional certification in travel and tourism is a plus
Benefits:
? Remote Work:Enjoy the flexibility of working from home with a supportive team environment
? Competitive Salary:Compensation commensurate with experience, with opportunities for performance-based incentives
? Professional Development:Access to ongoing training and development opportunities within the travel industry
? Travel Perks:Discounts on personal travel bookings and familiarization trips to enhance product knowledge
Powered by JazzHR
CDsNEmbdF1
Similar Remote Jobs
Customer Support Representative - Travel (Remote)
Posted on: 02-10-2024 00:00
Inside Sales Representative (NO COLD CALLING)
Posted on: 02-10-2024 00:00
Side Hustle - Paid Survey Taker
Posted on: 02-10-2024 00:00
Recruiter, Talent Aquisition Remote - US
Posted on: 02-10-2024 00:00
Chartered Town Planner - Remote working
Posted on: 02-10-2024 00:00
Vacation Manager - Work From Anywhere
Posted on: 02-10-2024 00:00
Remote Travel Agent (Niche Market-Disney Vacations)
Posted on: 02-10-2024 00:00
Revenue Enablement Specialist I - Performance
Posted on: 02-10-2024 00:00
Part Time Advisor - Business Analytics
Posted on: 02-10-2024 00:00
$17/hr. Remote Medical Insurance Specialist-NO WEEKENDS!
Posted on: 02-10-2024 00:00
Sales Representative - 1800000
Posted on: 16-07-2024 18:39
Delta Customer Care Specialist - Work from home
Posted on: 15-07-2024 02:16
Amazon Work from Home Data Entry Jobs in US
Posted on: 16-07-2024 18:47
Director - Strategic Planning
Posted on: 12-12-2024 19:15
[Entry Level/No Experience] Fedex Remote data entry jobs
Posted on: 01-07-2024 16:52
Social Work - Clinic Social Worker - $35 per hour
Posted on: 23-10-2024 04:43
Home-Based Customer Service Positions with Competitive Pay Rates
Posted on: 14-08-2024 00:00
Remote Admin Assistant for Sales and Marketing
Posted on: 28-10-2024 09:49
Intrusion Analyst - GovCloud, 3rd Shift (Remote)
Posted on: 16-07-2024 18:54
Online Survey Taker / Product Tester (Fully Remote)
Posted on: 08-12-2024 17:20