Transportation Representative, Transportation Representative
Description
Job Description for L2 associates...
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic Qualifications
Qualitative Requirements
?Graduation in any specialization from a recognized university.
?Excellent communication skills (written and verbal).
?Ability to communicate correctly and clearly with all customers
?Good comprehension skills ? ability to clearly understand and state the issues customers present
?Ability to concentrate ? follow customers issues without distraction to resolution
?Work successfully in a team environment as well as independently
?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
?Excellent typing skills
?Demonstrates an ability to successfully navigate websites
?Demonstrates a proficient knowledge of email applications
Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel
Company - ASSPL - Telangana
Job ID: A2758397
Similar Remote Jobs
Transportation Representative, Transportation Representative
Posted on: 27-09-2024 00:00
Remote Process Optimization SME
Posted on: 27-09-2024 00:00
Closer Position Fully Remote
Posted on: 27-09-2024 00:00
Remote Customer Service Representative
Posted on: 27-09-2024 00:00
Field Services Engineer (UPS)
Posted on: 27-09-2024 00:00
Remote Customer Service Representatives
Posted on: 27-09-2024 00:00
Fellow - External Communications
Posted on: 27-09-2024 00:00
Part-time Customer Service Representative
Posted on: 27-09-2024 00:00
$22 Logistics Inside Sales
Posted on: 27-09-2024 00:00
Principal Consultant - Medicaid
Posted on: 27-09-2024 00:00
Sales Professional-Flexible Hours-Remote Position
Posted on: 25-09-2024 00:00
S&OP Planner
Posted on: 31-07-2024 19:12
Community Manager, Coastal Virginia
Posted on: 11-11-2024 03:51
Customer Chat Support - Remote Job | $22/hr | $25-$35/hr | Flexible
Posted on: 28-08-2024 00:00
Retail Sales Consultant - PORTSMOUTH, OH (PORTSMOUTH)
Posted on: 19-02-2025 06:28
Inside Chat Sales Agent
Posted on: 07-08-2024 00:00
Cath Lab Tech - $2,716 per week
Posted on: 22-11-2024 05:34
Higher Education Account Executive
Posted on: 24-10-2024 05:38
Customer Solutions Manager
Posted on: 20-08-2024 00:00
Admin Data Entry Clerk-Remote Work From Home Virtual Receptionist
Posted on: 31-01-2025 10:02