Customer Service Reps - Live Chat FULLY REMOTE
The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Benefits...
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving
Similar Remote Jobs
Customer Service Reps - Live Chat FULLY REMOTE
Posted on: 26-09-2024 00:00
Remote Entry-Level Chat Assistant (Flexible, No Experience Required)
Posted on: 26-09-2024 00:00
Remote Area Sales Representative | Work From Home
Posted on: 26-09-2024 00:00
Job Title: Remote Speech Language Pathologist (CCC Required)
Posted on: 26-09-2024 00:00
Key Account Manager - Oklahoma or North Texas
Posted on: 26-09-2024 00:00
Executive Sales Director, Health Systems - Southwest Region
Posted on: 26-09-2024 00:00
Easy Scale: Self-Employed Sales Representative (Commission-Based) - EasyScale
Posted on: 26-09-2024 00:00
Licensed Health Insurance Agent - REMOTE (REMOTE- $21+/HOUR)
Posted on: 26-09-2024 00:00
Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)
Posted on: 26-09-2024 00:00
Telecom Project Coordinator (Remote) - (Job Number: PFO00059C)
Posted on: 26-09-2024 00:00
Remote Work From Home Administrative Assistant Admin - Part Time Panelists Neede
Posted on: 24-01-2025 00:00
Senior Underwriter, and Individual - Hybrid
Posted on: 13-12-2024 17:48
Part-Time Data Entry Remote Jobs - Work with FedEx
Posted on: 17-02-2025 05:59
Customer Service Representative- Home CEU
Posted on: 22-11-2024 05:34
Package Delivery Driver ? Columbus, GA
Posted on: 25-11-2024 05:19
California: Early Morning Stocker
Posted on: 16-11-2024 00:00
work from home typing jobs near me
Posted on: 13-09-2024 00:00
Top Paying Remote Jobs for Teens
Posted on: 05-07-2024 05:50
Remote- Call Center Scheduler, Access Point
Posted on: 19-12-2024 18:04
Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists
Posted on: 24-01-2025 04:50