Customer Service Reps - Live Chat FULLY REMOTE

Remote, USA Full-time Posted 2025-03-15

The Call Center Representative is the first point of contact for customers, providing outstanding service through phone, email, and chat channels. This role involves handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Benefits...
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Responsibilities
? Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
? Perform research using available resources as needed to provide required information to callers.
? Identify and escalate more complex issues to the research team
? Complete necessary administrative work as needed and complete call logs accurately
? Other projects as assigned by supervisor.
Qualifications
? High School Diploma or equivalent required.
? Excellent verbal and written communication skills.
? Strong problem-solving and multitasking abilities.
? Ability to work in a fast-paced environment and handle high call volumes.
? Proficient in using computers and familiar with Microsoft Office Suite.
? Ability to remain calm and professional under pressure
Skills
? Call Center Support
? Customer Service
? Telephone Etiquette
? Communication
? Verbal Communication
? Problem Solving

Apply Job!

Apply for the Job

Customer Service Reps - Live Chat FULLY REMOTE

Similar Remote Jobs

Customer Service Reps - Live Chat FULLY REMOTE

Remote Entry-Level Chat Assistant (Flexible, No Experience Required)

Remote Area Sales Representative | Work From Home

Job Title: Remote Speech Language Pathologist (CCC Required)

Key Account Manager - Oklahoma or North Texas

Executive Sales Director, Health Systems - Southwest Region

Easy Scale: Self-Employed Sales Representative (Commission-Based) - EasyScale

Licensed Health Insurance Agent - REMOTE (REMOTE- $21+/HOUR)

Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Telecom Project Coordinator (Remote) - (Job Number: PFO00059C)

Enrollment Advisor (Contract) - Remote

Online Customer Support Expert

Email Marketing Expert for Re-engagement & Conversion Campaigns

Remote Bookkeeper in Alpine, UT | Flexible Hours

Lead Product Manager, Core Scheduling

Netflix Internship Summer Program

Amazon Seasonal Package Driver

Email Chat Support (Entry Level / Remote / No Experience)

Create 1-2 Minute Video Reviews of Amazon Products You Already Own

Remote Work From Home Part Time Data Entry - Entry Level