Customer Support Executive ? Hiring Immediately
Customer Support Executive ? Hiring Immediately
Job Summary...
Job Type: Full-Time
Salary: $18 ? $22 per hour
Working Hours: 9 AM ? 5 PM, Monday to Friday
Company: Amazon
State Location: California
Benefits
? Health Insurance
? Dental Insurance
? Paid Training
? Paid Vacations
? 401(k) Plan
Description
Amazon is seeking a dedicated and enthusiastic Customer Support Executive to join our dynamic team in California. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!
Requirements
? High School Diploma or equivalent
? Excellent verbal and written communication skills
? Proficiency in MS Office Suite
? Ability to handle multiple tasks simultaneously
? Strong problem-solving skills
? Prior customer service experience is a plus
Responsibilities
? Provide exceptional customer support through phone, email, and chat
? Resolve product or service issues by clarifying the customer?s complaint
? Determine the cause of the problem, select and explain the best solution to solve the issue
? Expedite correction or adjustment; follow up to ensure resolution
? Maintain customer records by updating account information
? Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Educational Qualifications
? High School Diploma or equivalent required
? Bachelor?s degree in Communication, Business, or related field is a plus
Experience
? Minimum of 1 year of experience in customer service or a related field preferred
Company Overview
Amazon is a global leader in e-commerce and technology, consistently ranked among the world?s most innovative and admired companies. With a commitment to customer satisfaction and cutting-edge technology, Amazon provides a dynamic environment for growth and success. Join us and be part of a team that strives to make a difference every day.
Apply now to embark on a fulfilling career with Amazon
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