Helpdesk Agent – Entry Level
Helpdesk Agent – Entry Level
Job Summary:
Type: Full-time
Salary: $35,000 – $40,000 per year
Location: Dallas, TX
Company: TechSupport Inc.
Working Hours: Mon-Fri, 9 AM – 5 PM
Benefits: Health, Dental, Paid Training, Paid Vacations
Job Description:
TechSupport Inc. is seeking a dedicated and customer-oriented Entry Level Helpdesk Agent to join our team in Dallas, TX. As a Helpdesk Agent, you will be the first point of contact for our clients, providing essential technical support and troubleshooting assistance. This is an excellent opportunity for individuals looking to start their career in IT support and customer service.
Requirements:
- High School Diploma or equivalent
- Basic understanding of computer systems and software
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Customer service experience is a plus
Responsibilities:
- Provide first-level technical support to end-users via phone, email, and chat
- Troubleshoot and resolve hardware, software, and network issues
- Document and track customer issues and resolutions in the ticketing system
- Escalate complex issues to higher-level support teams as needed
- Maintain a high level of customer satisfaction through professional and courteous service
Benefits:
- Health and Dental Insurance
- Paid Training Programs
- Paid Vacations and Holidays
- Opportunities for career growth and development
Educational Qualifications:
- High School Diploma or equivalent required
- Additional certifications in IT or related fields are a plus
Company Overview:
TechSupport Inc. is a leading provider of IT support and managed services across the United States. We are committed to delivering exceptional customer service and technical solutions to our clients. Our team comprises skilled professionals dedicated to providing top-notch support and creating a positive impact on our clients’ operations. Join us and be part of a dynamic company that values innovation, collaboration, and personal growth.
Similar Remote Jobs
Helpdesk Agent – Entry Level
Posted on: 12-09-2024 00:00
Southwest Airlines Entry Level Remote Customer Service Jobs (Part Time) – Indeed
Posted on: 12-09-2024 00:00
Remote Amazon Data Entry Jobs Hiring (URGENT) – Part-Time
Posted on: 12-09-2024 00:00
000 per Year Apply Now
Posted on: 12-09-2024 00:00
Amazon Virtual Data Entry – No Experience Required At Home
Posted on: 12-09-2024 00:00
Customer Support Agent (Part-Time – Evenings)
Posted on: 12-09-2024 00:00
FedEx Package Delivery Specialist
Posted on: 12-09-2024 00:00
Customer Service Associate – Immediate Hiring – Moreno Valley
Posted on: 12-09-2024 00:00
American Express Data Entry Remote Jobs – Part-Time
Posted on: 12-09-2024 00:00
Amazon Catalog Specialist – Remote
Posted on: 12-09-2024 00:00
Amazon Customer Service Center ? FULL TIME ? Work From Home Up To $35 Hour
Posted on: 23-09-2024 00:00
Principal, CVS Health Ventures
Posted on: 25-09-2024 00:00
Customer Service Representative - Bilingual Preferred
Posted on: 29-08-2024 00:00
Virtual Special Education Teacher | Impact Colorado Students from Home
Posted on: 10-09-2024 00:00
(Virtual Assistant Remote Jobs) FT Virtual Assistant $22/H ? Work From Home
Posted on: 03-09-2024 00:00
UPS Service Engineer
Posted on: 26-09-2024 00:00
Associate Counsel - San Antonio (Remote)
Posted on: 11-11-2024 03:51
Health Coach (Fully Remote)
Posted on: 19-02-2025 06:28
Manufacturing Sales (Entry Level Oustide Sales, $65K-$75K + $6K Car Allowance) - REMOTE
Posted on: 31-01-2025 10:02
Remote Sales Expert Wanted: Work from Anywhere, Impact Everywhere
Posted on: 13-12-2024 17:47