Fleet Management Officer
A prospective company currently awaiting its licence from the Central Bank is seeking a committed and detail-oriented Credit Analyst to join our team of professionals.
This role includes managing a portfolio of customer vehicles, ensuring they are well-maintained, that scheduled maintenance and repairs are performed correctly, and conducting regular vehicle inspections.
Key responsibilities will include, but not be limited to:
? Manage a portfolio of vehicles for customers under fleet management, ensuring vehicles are in optimal condition. Oversee scheduled maintenance and repairs, conduct regular inspections, and consistently deliver VIP service.
? Ensure that clients? vehicles are safe, roadworthy, and in good running and physical condition at all times.
? Obtain and update mileage logs and servicing estimators with the latest vehicle mileage.
? Ensure all vehicles under your portfolio have the appropriate licenses to operate on the roads of Seychelles, including MVL, insurance... fitness certificates, and any special licenses such as A-Carriers or B-Carriers licenses.
? Ensure all periodic maintenance, servicing, and repairs are conducted according to manufacturers? standards.
? Control maintenance costs for vehicles under your portfolio without compromising safety. Ensure warranty items are recovered, and parts are replaced only when necessary, and propose alternative repair methods when required.
? Ensure customer mobility by arranging a replacement vehicle when applicable and necessary.
? Ensure that all necessary documents and authorizations for interventions are obtained.
? Provide customer feedback before, during, and after interventions. Escalate and address any issues promptly when required.
? Ensure that all customers are treated professionally, irrespective of their portfolio. Escalate and address any complaints received.
? Manage the established process for handling accidents, ensuring thorough follow-up from the incident to claim processing, repair, and vehicle delivery.
? Ensure that any ordered parts are received within the promised timeframe and installed on the vehicle promptly.
? Respond to customer requests by providing off-site assistance as needed.
? Visit workshops to inspect and verify parts or vehicles, and coordinate with customers for the return and pickup of vehicles after the contract expires.
? Assist in the achievement and delivery of high level of customer service standards.
Job Requirements
Qualifications and Experience:
? Diploma in Automotive Mechanic
? Certificate/Diploma in Management
? Minimum 4 years in the mechanic sector
Similar Remote Jobs
Fleet Management Officer
Posted on: 11-09-2024 00:00
Customer Support Manager
Posted on: 11-09-2024 00:00
Flight Scheduling Assistant
Posted on: 11-09-2024 00:00
Field Service Representative
Posted on: 11-09-2024 00:00
Customer Success Manager
Posted on: 11-09-2024 00:00
Assistant Purchasing Manager
Posted on: 11-09-2024 00:00
CUSTOMER CARE SPECIALIST
Posted on: 11-09-2024 00:00
Accounts Receivable Specialist
Posted on: 11-09-2024 00:00
Director, Product Marketing
Posted on: 11-09-2024 00:00
Customer Sales Executive
Posted on: 11-09-2024 00:00
Bank of America Customer Service Representative (remote Jobs)
Posted on: 21-02-2025 00:00
Part-time or Full-time $15/Hour Remote Interpreter
Posted on: 14-10-2024 04:22
Sales Representative - 1800000
Posted on: 16-07-2024 18:50
Host/Hostess - Franchise
Posted on: 26-09-2024 00:00
Costco Data Entry jobs
Posted on: 12-09-2024 00:00
Online Support Manager
Posted on: 19-08-2024 00:00
Fully Remote Sales Account Executive
Posted on: 25-11-2024 05:20
TikTok Intern/Email Outreach Intern (Accepting High School/College Students) (Unpaid)
Posted on: 15-12-2024 15:02
Sales Rep Remote - hiring now
Posted on: 19-11-2024 06:07
Senior Engineer - Java, Javascript, Node, GO & Python - Global Tech
Posted on: 24-01-2025 00:00