Customer Service Representative-REMOTE
DB-Home Services is seeking a dedicated Customer Service Representative to join our team. As a crucial component of our customer relations, you will be the first point of contact for clients seeking assistance, and your role will involve addressing inquiries, providing solutions, and ensuring a positive customer experience.
The ideal candidate should have excellent communication skills, a... friendly demeanor, and a strong problem-solving ability. You will be responsible for handling customer queries, managing complaints, and working collaboratively with other departments to ensure customer satisfaction.
Responsibilities
? Respond promptly to customer inquiries via phone, email, or chat
? Provide information and assistance regarding products and services
? Resolve customer complaints effectively and efficiently
? Maintain accurate records of customer interactions and transactions
? Collaborate with other teams to enhance customer satisfaction
? Identify opportunities for service improvement and customer loyalty
? Follow up with customers to ensure their issues are resolved
Requirements
? High school diploma or equivalent; additional education in customer service is a plus
? Proven experience in customer service or related roles
? Excellent verbal and written communication skills
? Strong problem-solving abilities and customer-oriented mindset
? Ability to work in a fast-paced environment and handle multiple tasks
? Proficiency in using customer service software and CRM systems
? Strong interpersonal skills and ability to work well with a team
? Flexibility to work varying shifts, including evenings and weekends if necessary
Similar Remote Jobs
Customer Service Representative-REMOTE
Posted on: 04-09-2024 00:00
Customer Service Representative-REMOTE
Posted on: 04-09-2024 00:00
Customer Service Representative
Posted on: 04-09-2024 00:00
Customer Service Representative
Posted on: 04-09-2024 00:00
Data Entry Clerk-REMOTE
Posted on: 04-09-2024 00:00
Data Entry Clerk-REMOTE
Posted on: 04-09-2024 00:00
Virtual Assistant Opportunities
Posted on: 04-09-2024 00:00
Remote Insurance Agent
Posted on: 04-09-2024 00:00
Business Development Professional
Posted on: 04-09-2024 00:00
Remote Work Opportunities
Posted on: 04-09-2024 00:00
RN Clinical Supervisor, Home Health
Posted on: 16-07-2024 18:35
Remote Data Entry Jobs at Verizon ? No Experience Needed Start Today
Posted on: 18-12-2024 18:22
Recruiting Operations Solutions Manager
Posted on: 13-12-2024 17:47
Remote - Customer Service Representative - Now Hiring
Posted on: 16-07-2024 18:39
Patient Monitoring- Remote Project Manager
Posted on: 30-10-2024 05:35
Remote Data Entry Specialist for International Online Jobs
Posted on: 03-09-2024 00:00
Data Entry Clerk - Remote Work From Home (Part-Time / Full-Time)
Posted on: 26-09-2024 00:00
Early Morning Stock Associate
Posted on: 24-09-2024 00:00
Senior Mortgage Processor
Posted on: 08-10-2024 00:00
Work For Tesla Remote ( START Program Technician ) @ Click Me To Apply
Posted on: 16-07-2024 18:53