Transportation Representative, Transportation Representative
Description
Job Description for L2 associates...
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary Of Responsibilities
? Effectively communicate in a clear and professional manner at all times
? Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
? Effectively manage sensitive cases by reporting up the escalation matrix
? Demonstrate excellent time-management skills
? Maintains or exceeds targeted performance metrics
? Actively seek solutions through logical reasoning and identify trends to suggest process improvements
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - TS
Basic Qualifications
Qualitative Requirements
?Graduation in any specialization from a recognized university.
?Excellent communication skills (written and verbal).
?Ability to communicate correctly and clearly with all customers
?Good comprehension skills ? ability to clearly understand and state the issues customers present
?Ability to concentrate ? follow customers issues without distraction to resolution
?Work successfully in a team environment as well as independently
?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
?Excellent typing skills
?Demonstrates an ability to successfully navigate websites
?Demonstrates a proficient knowledge of email applications
Preferred Qualifications
? Logistics background and Experience in similar role
? Proficient in Excel
Company - Amazon Dev Center India - Hyderabad - A85
Job ID: A2654686
Similar Remote Jobs
Transportation Representative, Transportation Representative
Posted on: 27-08-2024 00:00
Remote Customer Retention Specialist
Posted on: 27-08-2024 00:00
Part-Time Statistical Programmer (Remote)
Posted on: 27-08-2024 00:00
Clinical Rotation (Tele/inPerson) (Chargeable)
Posted on: 27-08-2024 00:00
Part-Time Undergraduate Teaching Assistant
Posted on: 27-08-2024 00:00
Consultant - Part-time, Flexible
Posted on: 27-08-2024 00:00
Part Time On Call
Posted on: 27-08-2024 00:00
Virtual Assistant - Remote
Posted on: 27-08-2024 00:00
Customer Service Representative- Remote
Posted on: 27-08-2024 00:00
Remote Entry-Level Sales Analyst
Posted on: 27-08-2024 00:00
Tech Support Specialist | Platform Science | $27-$30 | Remote (USA)
Posted on: 31-01-2025 10:02
Customer Service Representative at Amazon
Posted on: 17-12-2024 18:02
Remote Night Barista - Housekeeper - Alpine
Posted on: 03-01-2025 07:35
Near Me Part Time Writing Jobs Remote: Virtual Content Writing Role: Earn up to $280 a Day Working Remotely - No Experience Needed, No Degree Required - Matrix Recruiters
Posted on: 31-01-2025 10:02
Licensed Personal Lines Insurance Customer Service Representative (Remote)
Posted on: 25-08-2024 00:00
Work From Home Amazon Data Entry Jobs no experience required
Posted on: 19-11-2024 06:07
Vice President of Sales
Posted on: 22-08-2024 00:00
Server / Wait Staff
Posted on: 08-01-2025 08:06
(Live Chat Remote Jobs) Apple Data Entry Jobs (Remote) $30/Hour
Posted on: 31-01-2025 10:01
Contact Center Ride Success Agent - Fully Remote
Posted on: 20-01-2025 06:21