Chat Support Assistant - Work from home
Job Description:
Markel is seeking a Chat Support Assistant to join our team in San Francisco, California. This is a part-time, work-from-home position at the Associate Level, requiring a minimum of 3 years of experience in customer service or a related field. The ideal candidate will be independent, adaptable, and possess strong research skills...
- Responsibilities:
- Provide chat support to customers, answering inquiries and resolving issues in a timely and professional manner
- Conduct research to find solutions to customer problems and provide accurate information
- Maintain a positive and empathetic attitude towards customers at all times
- Collaborate with team members to ensure consistent and high-quality customer service
- Keep detailed records of customer interactions and transactions
- Stay up-to-date on product knowledge and company policies
- Assist with other customer service tasks as needed
- Requirements:
- 3+ years of experience in customer service or a related field
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to work independently and adapt to changing priorities
- Proficiency in using chat support software and other customer service tools
- High school diploma or equivalent required; college degree preferred
- Benefits:
- Dental insurance
- Retirement plan
- Vision insurance
Working Environment:
At Markel, we prioritize understanding and empathy in all interactions. Our team members are encouraged to approach each customer interaction with patience and professionalism.
Deadline to Apply:
September 2, 2024
Equal Opportunity Statement:
Markel is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Chat Support Assistant - Work from home posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs
Similar Remote Jobs
Chat Support Assistant - Work from home
Posted on: 20-08-2024 00:00
Apple Home Advisor Jobs ? indeed jobs
Posted on: 20-08-2024 00:00
Operations Process Manager - LATAM - (HR30519DB)
Posted on: 20-08-2024 00:00
Cloud/Workplace Architekt (m/w/d) 3 Monate / remote
Posted on: 20-08-2024 00:00
Coding Educator - Hospital Inpatient and Outpatient
Posted on: 20-08-2024 00:00
Truck Driver (DOT Long Haul - CDL)
Posted on: 20-08-2024 00:00
Registered Nurse - RN - Local Traveler
Posted on: 20-08-2024 00:00
Store Team Member (Cashier, Stocker, Animal Care)
Posted on: 20-08-2024 00:00
Airbnb Moderator Jobs (College Student, Remote) $280/Day
Posted on: 20-08-2024 00:00
Principal Software Engineer for the Developer Platform
Posted on: 20-08-2024 00:00
Call Center Representative - Remote Work - Must be Resident of Ohio
Posted on: 16-07-2024 18:38
Amazon Immediate Data Entry and Form Filling Job Opening ? Work from Home
Posted on: 03-01-2025 07:36
Customer Service Executive – $21/Hour – Jacksonville
Posted on: 12-09-2024 00:00
Part Time Remote Walmart Data Entry Job ? Express Interest
Posted on: 15-12-2024 15:02
Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist
Posted on: 16-11-2024 00:00
Senior Manager, Customer Operations & Strategy
Posted on: 18-12-2024 18:22
Abstractor (Part-Time/Flexible Hours)
Posted on: 16-07-2024 18:35
Data Engineer with Google Cloud Platform
Posted on: 28-08-2024 00:00
(Online Remote Job) Apple Home Advisor Jobs: Join Our Customer Service Center
Posted on: 22-09-2024 00:00
Delta Airlines Customer Service Agent Work From Home
Posted on: 22-09-2024 00:00