Chat Support Representative-Remote
RCS Millwork, a reputable provider of building materials, is seeking a dedicated and tech-savvy individual to join our team as a Chat Support Representative. In this remote position, you will be responsible for providing excellent customer service and support through chat interactions. Your strong communication skills and ability to multitask will be essential in delivering a positive customer... experience.
As a Chat Support Representative at RCS Millwork, you will engage with customers through online chat platforms to address inquiries, provide information, and resolve issues. Your ability to type quickly and accurately while maintaining professionalism and attentiveness to customer needs will be crucial in meeting their expectations.
Responsibilities
? Respond to customer chat inquiries promptly and professionally
? Provide accurate and timely information to customers
? Resolve customer issues and complaints, escalating as necessary to ensure a satisfactory resolution
? Assist customers with product recommendations, order status updates, and other inquiries
? Document customer interactions and update customer information as required
? Collaborate with internal teams to address customer needs and concerns
? Maintain a high level of professionalism and customer service in all chat interactions
Requirements
? High school diploma or equivalent; some college coursework preferred
? Prior experience in customer support or chat support is a plus
? Excellent written communication skills with strong spelling and grammar
? Ability to type quickly and accurately
? Strong problem-solving skills and ability to think on your feet
? Attention to detail and ability to multitask effectively
? Proficiency in using chat support software and other remote communication tools
? Positive attitude and ability to maintain professionalism in all customer interactions
? Flexible schedule to accommodate customer needs, including evenings and weekends
Similar Remote Jobs
Chat Support Representative-Remote
Posted on: 20-08-2024 00:00
Customer Service Representative
Posted on: 20-08-2024 00:00
Call Center Supervisor-Remote
Posted on: 20-08-2024 00:00
Personal Care Aide
Posted on: 20-08-2024 00:00
Chat Support Representative
Posted on: 20-08-2024 00:00
Post Doc (0)
Posted on: 20-08-2024 00:00
Customer service remote
Posted on: 20-08-2024 00:00
Call Center Representative
Posted on: 20-08-2024 00:00
YouTube Thumbnail Designer
Posted on: 20-08-2024 00:00
Remote Transcription Specialist
Posted on: 20-08-2024 00:00
Technician Tech Services NU
Posted on: 23-11-2024 06:30
Remote Online chat specialist
Posted on: 20-11-2024 13:46
T mobile careers Remote Jobs – Gov Job
Posted on: 12-09-2024 00:00
Android Developer - (REST , JSON, Google Cloud Messaging)Remote - Sunnyvale CA
Posted on: 31-01-2025 10:02
Technical Support Representative - Pet GPS App
Posted on: 16-07-2024 18:45
Remote [Customer Care Rep Jobs] at Delta ? Apply Today
Posted on: 29-09-2024 00:00
Gifted Education Consultant, gt.school (Remote) - $200,000/year USD
Posted on: 05-02-2025 00:00
Entry Level Sales + Recruitment Consultant - FAST PROGRESSION
Posted on: 10-10-2024 00:00
Remote Front Desk Receptionist
Posted on: 19-02-2025 06:27
Office Technician - MLTC DATA ENTRY
Posted on: 25-08-2024 00:00