Live Chat Assistant - Remote Work
Job Description:
We are looking for a highly motivated and detail-oriented Live Chat Assistant to join our team at XPO Logistics. This is a remote work position based in New York City, New York. As a Live Chat Assistant, you will be responsible for providing exceptional customer service and support through live chat communication channels...
- Responsibilities:
- Respond to customer inquiries, comments, and complaints via live chat in a timely and professional manner
- Assist customers with order tracking, product information, and general inquiries
- Resolve customer issues and complaints effectively and efficiently
- Collaborate with other departments to provide accurate and timely information to customers
- Maintain a positive and professional attitude while interacting with customers
- Keep accurate records of customer interactions and transactions
- Requirements:
- Bachelor's degree or equivalent experience
- 3 years of experience in customer service or a related field
- Excellent written and verbal communication skills
- Proficient in using live chat software and other online communication tools
- Ability to multitask and prioritize workload effectively
- Resilient and able to handle difficult situations with grace
- Driven and motivated to exceed customer expectations
- Strong strategic planning and project management skills
- Benefits:
- Disability insurance
- Company transportation
- Company-provided equipment
Working Environment:
At XPO Logistics, we encourage autonomy and independence in our employees, trusting them to excel in their roles. We provide a supportive and inclusive work environment where employees can thrive and grow.
Equal Opportunity Statement:
XPO Logistics is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities for all individuals regardless of race, color, religion, sex, national origin, age, disability, or any other protected category.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Live Chat Assistant - Remote Work posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs
Similar Remote Jobs
Live Chat Assistant - Remote Work
Posted on: 15-08-2024 00:00
Call Center Representative (Work From Home)
Posted on: 15-08-2024 00:00
Part-Time (W-2) Therapist Remote or Hybrid
Posted on: 15-08-2024 00:00
Data Analyst - Remote | WFH
Posted on: 15-08-2024 00:00
Chat Specialist in Corpus Christi, TX
Posted on: 15-08-2024 00:00
Online Hotel Reservationist- Entry Level (Remote)
Posted on: 15-08-2024 00:00
Part-time Teacher - Remote | WFH
Posted on: 15-08-2024 00:00
Doordash Customer Support ? Freshers Jobs
Posted on: 15-08-2024 00:00
Walmart Data Entry Jobs (Part Time/Remote)
Posted on: 15-08-2024 00:00
Time Together Student Worker (Remote Required)
Posted on: 15-08-2024 00:00
Amazon Online Jobs (Remote) ? Start Today
Posted on: 28-11-2024 04:55
[Amazon Remote Jobs] Part-Time ? Data Entry and Customer Service
Posted on: 27-09-2024 00:00
Analytics Engineer (L5) - Finance
Posted on: 06-10-2024 00:00
Operation coordinator
Posted on: 16-07-2024 19:03
Sr Specialist Network Project Mgmt
Posted on: 06-12-2024 06:00
Entry-Level Amazon Store Customer Support Chat Rep | $15-$20/Hour | Assist Amazon store customers remotely in this entry-level chat support role.
Posted on: 16-01-2025 19:17
Delta Airlines Data Entry Jobs ? Remote
Posted on: 08-01-2025 08:06
Entry-level Landscape Designer (0-3 years)-US Offices
Posted on: 23-02-2025 00:00
FedEx Overnight Delivery Driver
Posted on: 12-09-2024 00:00
Cloud Computing Specialist
Posted on: 16-07-2024 18:42