Customer Support Specialist - US Remote

Remote, USA Full-time Posted 2025-03-14

Job Description

Experian Customer Care organization's purpose is to support our ever-growing population of customers by providing top-notch customer service and technical support assistance. We unlock the power of data to help create opportunities for consumers, businesses, and society during life's big moments ? from buying a home or car, to sending a child to college, to growing a business... exponentially. You are passionate about providing excellent customer service, can interpret consumers' written or verbal grievances or disputes. The Customer Care Specialists will report to the Supervisor, Customer Care and work remotely in Allen, TX.

You will:
? Take In-Bound calls to assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness.
? Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections.
? Receive customer requests for assistance; identify support needed, and either help or forward requests to the appropriate functional area.
? Handle escalated customer issues

Apply for the Job

Customer Support Specialist - US Remote

Similar Remote Jobs

Customer Support Specialist - US Remote

Remote Entry Level Chat Support Clerk

Litigation Paralegal Remote After 90 Days

Data Entry Clerk - Fully remote

Concentrix ? Customer Support Representative (Remote)

Member Support Specialist - Fully Remote

Customer Service Representative - Hiring Immediately

Remote Live Chat Clerk (Entry Level)

Armed Security for Weekends _ Downey

Data Analyst / Data Scientist (Remote)

Remote Customer Service Agent at Delta Airlines

Remote IT Asset Data Analyst | Business Systems Analyst

Virtual Biology Educator (Certification required)

Data Analyst/Engineer - Junior/Entry

Virtual Apron Contact Center Supervisor- Millwork (Remote)

Sales Rep ? E-Learning & Coaching | Remote, Flexible & Impactful

Full Time Virtual Educator - Remote | WFH

American express (Data Entry) Remote jobs ? The EliteJob In UAE

Account Coordinator - Retail (Remote)

Program Manager, Provider Engagement (Remote in MS only)