Part Time Customer Service Representative
We are in search of a Part Time Customer Service Representative who will be based in Southbury, Connecticut. This role offers a long-term contract employment opportunity in a remote setting. The successful candidate will primarily be engaged in outbound calling, client engagement, and booking appointments, providing essential support to our team and customers.
Responsibilities...
? Engage with clients through outbound calls, building rapport and providing excellent customer service
? Schedule and manage appointments effectively using calendar management tools
? Utilize Microsoft Excel and Outlook to manage and track customer interactions and data
? Maintain a professional phone etiquette at all times, representing our team positively
? Use basic office equipment and skills to complete daily tasks
? Proactively resolve customer inquiries, ensuring a high level of customer satisfaction
? Monitor customer accounts and take appropriate actions when necessary
? Maintain customer credit records with accuracy and efficiency
? Process customer applications, ensuring all information is accurate and up-to-date
? Work within a flexible schedule, providing customer service support during designated hours.? Proficiency in Microsoft Excel and Microsoft Outlook
? Basic understanding of office equipment and office skills
? Experience in outbound sales is a must
? Ability to manage scheduling and booking appointments effectively
? Familiarity with calendar management tools for scheduling appointments
? Excellent phone etiquette is required
? Customer service experience is highly valued
? Ability to work part-time hours
? Strong written and verbal communication skills
? Ability to work well with a team and independently
? High level of problem-solving skills and the ability to make decisions under pressure
? Must be able to handle customer complaints and inquiries in a professional manner
? Willingness to learn and adapt to new technologies and procedures
Similar Remote Jobs
Part Time Customer Service Representative
Posted on: 02-08-2024 17:48
Customer Service Representative (Remote)
Posted on: 02-08-2024 17:48
(Entry Level/No Experience Required) Walmart Data Entry Work From Home Job ? Hiring Now
Posted on: 02-08-2024 17:48
Online Survey Taker
Posted on: 02-08-2024 17:48
Netflix Remote Jobs (Data Entry) $75000/Yearly - Apply Now
Posted on: 02-08-2024 17:48
Chat Support Assistant
Posted on: 02-08-2024 17:48
Remote WFH Full Time Data Entry Clerk -
Posted on: 02-08-2024 17:48
Virtual Assistant - Remote
Posted on: 02-08-2024 17:48
Bilingual Customer Service Representative (Bengali/English)
Posted on: 02-08-2024 17:48
Program Manager - Google Ads
Posted on: 02-08-2024 17:48
Remote Work From Home Data Entry Clerk / Typing
Posted on: 16-09-2024 00:00
Disney Customer Service Remote Jobs - Part-Time Jobs
Posted on: 01-07-2024 16:51
AI Research Scientist
Posted on: 31-07-2024 19:11
Remote Jobs You Can Start With No Experience
Posted on: 23-01-2025 00:00
Data Entry Clerk (Remote)
Posted on: 31-01-2025 09:57
Apple Customer Support Remote Jobs, Calling Jobs From Home
Posted on: 31-01-2025 10:01
Remote HR Coordinator (Part-Time)
Posted on: 24-09-2024 00:00
Fully Remote , Entry Level Data Entry job
Posted on: 25-11-2024 05:19
Coca-Cola ? National Customer Operations Manager ? USA
Posted on: 20-01-2025 00:00
Lead Technical Program Manager (Media)
Posted on: 25-10-2024 07:24