Call Center Agent ? Remote

Remote, USA Full-time Posted 2025-03-15

Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.

Apply Job!

Similar Remote Jobs

Call Center Agent ? Remote

Posted on: 29-07-2024 17:09

Business Account Manager

Posted on: 29-07-2024 17:09

Remote Data Entry Clerk

Posted on: 29-07-2024 17:09

Remote Chat Operator ? No Experience Required

Posted on: 29-07-2024 17:09

Data Entry Analyst

Posted on: 29-07-2024 17:09

Remote Data Entry Clerk

Posted on: 29-07-2024 17:09

Entry Level Chat Support

Posted on: 29-07-2024 17:09

Customer Support Representative

Posted on: 16-07-2024 18:38

Online Amazon Customer Chat Jobs - Part-Time

Posted on: 18-02-2025 03:58

Closer - Remote CST

Posted on: 15-11-2024 04:55

Manager, Social Media and Audience Engagement

Posted on: 04-12-2024 05:41

GENERAL INQUIRIES (Flexible Location)

Posted on: 10-12-2024 18:33