Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-03-14
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Weekend Night Shift Maintenance Tech I
Posted on: 31-01-2025 09:59
Tesla Remote (Work From Home) Customer Service Jobs ? Part Time ? US
Posted on: 05-07-2024 05:50
IT Professional / Software Engineer (w/m/d) - Digitalisierung
Posted on: 19-08-2024 00:00
Archer GRC Developer Configuration Admin - #W2 #USCITIZEN #GC.
Posted on: 16-07-2024 18:56
Marketing Project Manager
Posted on: 21-11-2024 08:14
Sr. Product Manager ? Insurance Platform Services
Posted on: 10-09-2024 00:00
Software Engineer (CCAI (Google Dialogflow, Big Query))
Posted on: 16-07-2024 18:50
Senior Software Engineer Mobile Development (Remote)
Posted on: 26-09-2024 00:00
Entry Level Marketing Coordinator
Posted on: 13-12-2024 17:48
Native English Writer (Work At Home, No Experience)
Posted on: 31-01-2025 10:00