Remote Customer Service/Call Center - Must live in New Jersey!
Remote, USA
Full-time
Posted 2025-03-14
We will be holding a Virtual Open House event on Tuesday, December 12th at 11:00am! If you would like to attend, please email Dawn Delk at [email protected] to RSVP! Please note: You must live no longer than 45 minutes from Manasquan, New Jersey to be considered for this position, as the training period is on site. We are looking for new Call Center Representatives to join our CMS Manasquan... team! Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer's alarm system activates, we receive and process the alarm, dispatching the proper authorities if needed. What's in it for me? Starting Pay of $17.49/hr to start. Shift differentials up to $4.00/hr. Bilingual Differentials! Medical, Dental and Vision insurance + fully array of other benefits! Generous PTO package! Tuition reimbursement! A family-oriented team environment! Responsibilities: Handle Emergency Signals Notify/Verify Alarm Signals Dispatch Proper Authorities Requirements: HS Diploma/GED Customer Service Experience Weekends, Holidays & Overtime Flexibility Computer Literacy Shifts available: 2nd shift (3pm-11pm) and 3rd shift (11pm-7am) Please note: We only offer full time positions. This position would not be conducive as a second job due to the fact that we are essential personnel. Possible work from home opportunities available for those who meet the criteria after successful completion of training! Paid training will take place on site in Manasquan, NJ starting January 2nd, 2024! Please follow the link below to apply! https://jobs.adt.com/job/19114798/remote-customer-service-call-center-representative-remote/ Job Type: Full-time Pay: $17.49 - $21.49 per hour Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule: 10 hour shift 12 hour shift 8 hour shift Evening shift Holidays Night shift Overnight shift Weekends as needed Ability to commute/relocate: Manasquan, NJ 08736: Reliably commute or planning to relocate before starting work (Required) Work Location: Hybrid remote in Manasquan, NJ 08736
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