Online Chat Support
Job Title: Remote Online Chat Support Representative
Company: Magnite, Inc.
Location: Remote
Job Type: Full-time/Part-time
Job Summary
Magnite, Inc. is seeking a proactive Online Chat Support Representative to assist clients, publishers, and advertisers through real-time chat support. This role involves responding to inquiries, troubleshooting issues, and ensuring a seamless user experience on our advertising platform.
Key Responsibilities
? Provide live chat support to clients, addressing inquiries about Magnite?s digital advertising platform.
? Troubleshoot technical issues and guide users through solutions.
? Assist advertisers and publishers with account setup, billing, and campaign management.
? Escalate complex issues to the appropriate teams for resolution.
? Maintain accurate records of interactions and solutions provided.
? Ensure a positive customer experience by providing prompt and professional support.
Requirements
? Strong written communication skills with attention to detail.
? Previous experience in customer support, online chat, or a similar role preferred.
? Basic understanding of digital advertising or a willingness to learn.
? Ability to multitask and handle multiple chat conversations simultaneously.
? Proficiency in using customer service platforms and CRM tools is a plus.
? Reliable internet connection and ability to work independently.
Benefits
? Competitive salary
? Flexible remote work schedule
? Training and career growth opportunities
? Be part of a leading global ad-tech company
How to Apply:
Interested candidates should submit their resume and a brief cover letter highlighting relevant experience.
Similar Remote Jobs
Online Chat Support
Posted on: 19-02-2025 06:27
Fully Remote Entry Level
Posted on: 19-02-2025 06:27
Service Desk Entry Level Remote
Posted on: 19-02-2025 06:27
Lead Retail Customer Service Associate
Posted on: 19-02-2025 06:27
Customer Service Rep II (Remote)
Posted on: 19-02-2025 06:27
Administrative Assistant - Entry Level (Remote)
Posted on: 19-02-2025 06:27
Principal Architect - Application Cybersecurity (Remote)
Posted on: 19-02-2025 06:27
Principal Architect - Infrastructure Cybersecurity (Remote)
Posted on: 19-02-2025 06:27
High School Special Education Teacher / LSB1 Jobs in Illinois (REMOTE)
Posted on: 19-02-2025 06:27
Amazon Delivery Driver
Posted on: 19-02-2025 06:27
Part Time - REMOTE - Insurance Sales Representative - No Cold Calling
Posted on: 04-11-2024 05:38
Easy Remote Data Entry Jobs For Teens From Home Entry Level
Posted on: 31-10-2024 05:15
Freelance Video Editor for YouTube Studios
Posted on: 16-07-2024 18:58
Launch a Home-Based Career and Earn $25-$35/hr | Get Started with Flexible Jobs
Posted on: 31-10-2024 05:15
Seasonal Package Driver – New Jersey
Posted on: 19-09-2024 00:00
Customer Care Professional- Consumer Product Services
Posted on: 19-07-2024 07:10
Remote Customer Service Call Center Representative (Service BDC)
Posted on: 02-08-2024 17:48
Entry level position
Posted on: 09-10-2024 00:00
REMOTE--Interviewer/Customer Service - Part-time
Posted on: 27-08-2024 00:00
Remote Front Desk Receptionist
Posted on: 22-10-2024 05:25