Online Account Support Manager
Remote, USA
Full-time
Posted 2025-03-14
Job Description: We are looking for a motivated and energetic Online Account Support Manager to join our team at Disney in Philadelphia, Pennsylvania. As a part-time position at a mid-to-senior level, we are seeking a candidate with at least 6 years of experience in a similar role... Responsibilities: 1. Manage and support online customer accounts, ensuring a positive and seamless experience for users. 2. Work closely with the sales and marketing teams to develop strategies for account growth and retention. 3. Provide personalized support to customers through various channels such as email, chat, and phone. 4. Troubleshoot and resolve any technical issues or account problems in a timely manner. 5. Collaborate with internal teams to improve overall customer satisfaction and loyalty. 6. Analyze account data and trends to identify opportunities for improvement and growth. 7. Stay up-to-date on industry trends and best practices in online account management. Requirements: 1. Bachelor's degree in Business, Marketing, or related field. 2. Previous experience in online account management or customer support roles. 3. Excellent communication and negotiation skills. 4. Ability to work independently and as part of a team. 5. Strong problem-solving and analytical skills. 6. Proficiency in Microsoft Office and CRM software. Personality Traits: Motivated, energetic Soft Skills: Communication, negotiation Benefits: 1. Disability insurance 2. Retirement plan 3. Medical coverage Working Environment: At Disney, we uphold the highest standards of ethical conduct and integrity. We strive to create a positive and inclusive work environment where every team member feels valued and respected. Deadline to Apply: June 1, 2024 Equal Opportunity Statement: Disney is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Online Account Support Manager posted on GrabJobs ?. To flag any issues with this job please use the Report Job button on GrabJobs
Similar Remote Jobs
Online Account Support Manager
Posted on: 16-07-2024 19:03
(Entry Level Remote Jobs) Amazon Jobs at Home - Office Associate
Posted on: 16-07-2024 19:03
Remote Call Center Agent
Posted on: 16-07-2024 19:03
Spanish interpreter
Posted on: 16-07-2024 19:03
Google Remote (Work From Home) Customer Service Jobs ? Entry Level
Posted on: 16-07-2024 19:03
Hobby Lobby Remote Jobs @($25/Hour) ? mysmartpros
Posted on: 16-07-2024 19:03
American express remote jobs virtual customer care ? Hiring Now
Posted on: 16-07-2024 19:03
Best Buy Moderator Jobs (College Student, Remote) $280/Day
Posted on: 16-07-2024 19:03
Data Entry Specialist (Remote) - Part-Time at FedEx - Hiring Now
Posted on: 16-07-2024 19:03
Verizon Analytics
Posted on: 16-07-2024 19:03
Tell Us About Your Dream Role
Posted on: 19-02-2025 06:29
Data Engineer - (Spark, Kafka, Kubernetes, Microservices / API / Data Streaming)
Posted on: 04-02-2025 19:22
Content Moderator - USDS
Posted on: 16-07-2024 18:46
Operations Project Coordinator
Posted on: 29-09-2024 00:00
Data Entry Clerk ( Entry Level ) At Amazon ? Apply Now ? indeed jobs In USA
Posted on: 02-12-2024 03:11
Account Manager Retail SMB
Posted on: 30-12-2024 06:50
Content Editor, Benefits Experience & Technology (BXT) Job at Amazon in Arlingto
Posted on: 14-02-2025 07:18
Remote 2025 Summer Internship: Psychometrics and Data Science (PhD)
Posted on: 24-01-2025 00:00
Travel Data Entry - Entry Level
Posted on: 05-09-2024 00:00
Netflix Work From Home (Entry Level Job, College Level) $40/Hour 2024 In Bangladesh
Posted on: 17-12-2024 18:02