Entry-Level Customer Service Representative ? Recent College Grads Welcome
We are looking for a motivated Entry-Level Customer Service Representative to join our dynamic team. This position provides an excellent opportunity to gain valuable experience, with full training provided and potential for advancement into management for those who excel in the role. You?ll be instrumental in supporting the customer service and sales team while contributing to the company?s success through enhancing customer satisfaction and loyalty.
Key Responsibilities
? Support Team Performance: Assist in executing programs and initiatives that drive performance toward organizational goals
? Team Assistance: Support the customer service and sales team to achieve operational objectives and maintain high-quality service
? Training & Mentorship: Provide training and mentorship to new or less experienced staff, ensuring they understand their role and company values
? Quality Assurance: Review team performance to ensure tasks are completed on time and meet quality standards
? Escalated Inquiries: Investigate and resolve escalated customer service inquiries, ensuring a positive outcome
? Customer-Centric Culture: Foster a culture that prioritizes customer satisfaction and loyalty, consistently striving to improve the customer experience
Qualifications
? Required: Associate?s Degree (minimum)
? Preferred: Bachelor?s Degree
Job Requirements
? Experience: 1 to 3 years of customer service experience preferred
? Leadership Potential: Ability to cross-train and develop team members
? Customer Retention: Experience in account retention and building lasting customer relationships
? Communication Skills: Strong verbal and written communication skills
? Multitasking: Ability to manage multiple tasks and thrive under pressure
? Problem-Solving: Strong ability to prioritize tasks and resolve issues quickly and efficiently
? Interpersonal Skills: Focus on active listening, conflict resolution, and positive customer interactions
? Teamwork: Ability to work both independently and collaboratively within a team
? Adaptability: Comfortable working in a dynamic and changing environment
Why Join Us?
? Paid Training: Comprehensive training to help you succeed in the role
? Career Growth: Opportunities for career advancement within a growing company
? Supportive Work Environment: A positive, collaborative culture where your contributions are valued
? Management Potential: High performers have the opportunity to transition into management roles
Powered by JazzHR
cbNqrmKw7u
Similar Remote Jobs
Entry-Level Customer Service Representative ? Recent College Grads Welcome
Posted on: 04-02-2025 19:21
Beasley Forest Products - GA - ENTRY LEVEL POSITIONS
Posted on: 04-02-2025 19:21
Remote Data Entry Clerk - Survey Assistant - (Part-time)
Posted on: 04-02-2025 19:21
Cella Careers is hiring: Pharmaceutical Editor (Remote) in Kenilworth
Posted on: 04-02-2025 19:21
Remote Case Manager / Patient Advocate (non-clinical) | WFH
Posted on: 04-02-2025 19:21
Remote Senior Data Entry Operator (6+ Years Of Experience)
Posted on: 04-02-2025 19:21
Customer Support Chat Specialist (Tu - Th, 27 hours/week)
Posted on: 04-02-2025 19:21
Coca-Cola Remote Jobs (Data Entry) ? No Experience $25/Hr
Posted on: 04-02-2025 19:21
Thompson Hardwood Inc - GA - ENTRY LEVEL POSITION
Posted on: 04-02-2025 19:21
Financial Analyst - Full Time - Clinical Trial Finance
Posted on: 04-02-2025 19:21
Exciting Remote School Psychologist Position Support Students Across Tennessee!
Posted on: 13-12-2024 17:48
Manager, AP Automation Sales Consultant - Field Sales (Virtual - Dallas)
Posted on: 08-10-2024 00:00
amazon remote customer service (Work From Home)
Posted on: 19-08-2024 00:00
Job Opportunity: UPS Owner Operator Contract Position ? Competitive Salary and Benefits
Posted on: 13-09-2024 00:00
Remote Jobs At Tesla (Part Time, Full Time)
Posted on: 16-07-2024 05:47
Staff Software Engineer, Marketing Technology
Posted on: 26-09-2024 00:00
Netflix Tagger Jobs Part Time Work From Home
Posted on: 15-09-2024 00:00
FedEx Remote Job ? Part-Time Remote
Posted on: 21-02-2025 00:00
High-Paying Sales Opportunity
Posted on: 16-07-2024 18:36
Remote Customer Support Representative, Professional Services
Posted on: 20-01-2025 00:00