Bilingual Call Center Advocate, Fluent Mandarin and Cantonese
Remote, USA
Full-time
Posted 2025-03-15
Description: ? The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. ? The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. ? This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience. Requirements: ? High School diploma or equivalent required, some undergraduate education preferred ? 1 year of customer service experience, call center environment experience preferred ? A flexible and positive attitude ? A friendly and nurturing attitude toward our patient population of older adults ? Experience with EMR (Electronic Medical Record) documentation preferred ? Ability to multitask, prioritize, and manage time effectively ? Outstanding phone demeanor and etiquette ? High level of integrity ? Proficient PC skills, including basic Microsoft Excel skills ? Spanish, Mandarin, Cantonese, or Polish speakers preferred ? US work authorization ? Someone who embodies being ?Oaky? Benefits: ? Paid vacation, sick time, and investment/retirement 401K match options ? Health insurance, vision, and dental benefits ? Opportunities for leadership development and continuing education stipends ? New centers and flexible work environments ? Opportunities for high levels of responsibility and rapid advancement ? Company-provided work-from-home equipment, including a laptop, computer monitor, docking station, keyboard, mouse, and USB ethernet adapter
Similar Remote Jobs
Bilingual Call Center Advocate, Fluent Mandarin and Cantonese
Posted on: 31-01-2025 10:00
West Virginia Special Education Teacher - Fully Remote
Posted on: 31-01-2025 10:00
Native English Writer (Work At Home, No Experience)
Posted on: 31-01-2025 10:00
Part Time - Capital One Careers Remote jobs
Posted on: 31-01-2025 10:00
Lionbridge Data Entry Remote Jobs - No Experience
Posted on: 31-01-2025 10:00
Administrative Assistant to CEO of Boutique Investment Bank
Posted on: 31-01-2025 10:00
Hiring Customer Success Specialists - Night shift only
Posted on: 31-01-2025 10:00
Data Entry Specialist - Remote / Entry Level
Posted on: 31-01-2025 10:00
Walmart Virtual Assistant Remote Job - Immediate Hiring
Posted on: 31-01-2025 10:00
The Rural Sound Project: Freelance iPhone Audio Recording
Posted on: 31-01-2025 10:00
Help Desk Agent- Evening Shift
Posted on: 24-09-2024 00:00
Chat Customer Relations Agent
Posted on: 31-01-2025 09:57
Remote OCCC Customer Service Agent_Seasonal
Posted on: 31-01-2025 09:58
Remote Entry Level Stock Trader Job in Las Vegas, NV | Part Time
Posted on: 06-11-2024 04:55
eCommerce Tutorial YouTube Video Editor
Posted on: 16-07-2024 19:00
Telecommute Healthcare Advocate (Field Based)
Posted on: 24-01-2025 04:51
Pharmacy Technician, Telehealth
Posted on: 19-02-2025 06:29
Entry Level - Research Data Analyst (Remote) Immediate
Posted on: 02-08-2024 17:49
SAP Quote to Cash Consultant
Posted on: 20-11-2024 13:46
Engineer - Java - Global Advertising and Brand Management
Posted on: 29-09-2024 00:00