Contact Center Representative- 2nd Shift (100% Remote Opportunity)
About the position
The Contact Center Representative at Regions Bank is a remote position focused on providing exceptional customer service in the banking sector. The role involves assisting customers with their banking needs, answering inquiries, and offering solutions to enhance their financial well-being. The position emphasizes ongoing training and development, ensuring representatives are well-equipped to support customers effectively.
Responsibilities
? Answer customer inquiries and provide solutions to enhance their banking experience.
,
? Educate customers on a wide range of banking products and services.
,
? Implement core values in every customer interaction to build strong relationships.
,
? Participate in ongoing training and development to improve banking knowledge and customer service skills.
Requirements
? High school diploma or GED required.
,
? Ability to pass assessments associated with the position.
,
? Completion of three weeks of instructor-led training and two weeks of on-the-job training.
Nice-to-haves
? One year of customer service or production experience preferred.
,
? Retail experience is strongly preferred.
,
? A history of customer-facing roles is advantageous.
,
? Some college education is preferred.
Benefits
? Paid Vacation/Sick Time
,
? 401K with Company Match
,
? Medical, Dental and Vision Benefits
,
? Disability Benefits
,
? Health Savings Account
,
? Flexible Spending Account
,
? Life Insurance
,
? Parental Leave
,
? Employee Assistance Program
,
? Associate Volunteer Program
Similar Remote Jobs
Contact Center Representative- 2nd Shift (100% Remote Opportunity)
Posted on: 31-01-2025 10:00
CVS Health data entry jobs - Hiring Now
Posted on: 31-01-2025 10:00
Developer C / SQL - 8 hours/week flexible
Posted on: 31-01-2025 10:00
Data entry for AI development ($20+/hr) - Remote
Posted on: 31-01-2025 10:00
Release Technician / Engineer Night shift - Remote
Posted on: 31-01-2025 10:00
Apple At-Home Advisor Jobs ? No Experience Needed
Posted on: 31-01-2025 10:00
Remote Work for Data Entry Clerk (Part Time)
Posted on: 31-01-2025 10:00
Entry-Level Data Entry Specialist (Remote) - Hiring Now
Posted on: 31-01-2025 10:00
/Entry Level/ Live Chat Representative /URGENT/ ? Part-Time
Posted on: 31-01-2025 10:00
CVS Customer Service Member Services- (weekly paying jobs)
Posted on: 31-01-2025 10:00
Ground Maintenance Mechanic (Stationary) - JFK
Posted on: 11-11-2024 03:51
Amazon Careers At Home $25/Hour ? mysmartpros
Posted on: 21-02-2025 00:00
Palliative Care RN
Posted on: 14-02-2025 07:18
Remote Legal and Judicial Transcriptionist
Posted on: 16-07-2024 18:37
Remote PART TIME CSR ($20 - Equipment NOT Provided)
Posted on: 12-12-2024 19:16
Vice President; Securities/Prod Spec III
Posted on: 31-01-2025 09:58
Content Moderator Careers ? Maintain Online Standards with Remote Jobs at $25-$35 Per Hour
Posted on: 31-01-2025 10:04
Spring Law Fellow (Spring 2025 Term)
Posted on: 31-01-2025 10:03
Remote Research Interviewer - Part Time
Posted on: 24-09-2024 00:00
Remote Equity Trader Position
Posted on: 31-01-2025 09:57