Online Chat Representative
For inbound chat operators. Our Web Chat Agents provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Responsibilities: ? Handle a wide variety of customer inquiries via online chat ? Provide accurate information about products and services via online chat ? Narrow down on appointment information to schedule appointments ? Develop and maintain a knowledge base of the ever-evolving products and services ? Capture customer contact information for lead generation and client review ? Summarize interactions based on customer needs for client review
Qualifications: ? Previous experience in retail customer service or the automotive industry preferred but not necessary ? Must be able to type at least 35 WPM, 40 and above preferred ? Have a handle on basic internet and window based computer skills ? Strong ability to multitask is preferred, gaming experience is helpful ? Positive and professional demeanor ? Excellent written and verbal communication skills ? Ability to adapt to change and enjoy a quick paced work environment
Requirements: ? Excellent customer service skills and ability to work in a fast paced environment ? Have a pleasant, patient and friendly attitude. ? Strong decision-making and analytical abilities. ? Fluent English both spoken and written. ? Fast typing skills a plus. Minimum 35wpm ? You must be able to pass a background check. ? High School Diploma, GED, or equivalent certification. ? Experience in an office setting, customer interaction, call center or office customer service setting is preferred. 2+ years experience. Employment Type: Full-Time Salary: $ 17.00 30.00 Per Hour
Similar Remote Jobs
Online Chat Representative
Posted on: 20-01-2025 00:00
Non-QM Post Closer
Posted on: 20-01-2025 00:00
Remote Social Worker
Posted on: 20-01-2025 00:00
Remote Healthcare Recruiter
Posted on: 20-01-2025 00:00
Cloud Engineer Specialist
Posted on: 20-01-2025 00:00
Walmart Remote Jobs
Posted on: 20-01-2025 00:00
Live Chat Officer
Posted on: 20-01-2025 00:00
Truck Control Agent
Posted on: 20-01-2025 00:00
Sales Merchandise Associate
Posted on: 20-01-2025 00:00
Strategic Product Manager
Posted on: 20-01-2025 00:00
Part Time CVS Remote Careers (Remote Data Entry Jobs), CVS Data Entry Jobs (Remote) $25/hour
Posted on: 05-09-2024 00:00
American Express Remote Jobs (Customer Service Jobs )
Posted on: 15-12-2024 15:02
Senior Identity & Access Management Engineer
Posted on: 29-08-2024 00:00
Director, Product Management - IoT Solutions, United States, Remote
Posted on: 20-01-2025 06:21
Forklift Operator II
Posted on: 13-12-2024 17:48
Amazon Delivery Driver
Posted on: 05-09-2024 00:00
(Part-Time and Full-Time) Walmart Online Shopping Team - Early am...
Posted on: 16-07-2024 19:00
Data entry clerk typing
Posted on: 01-10-2024 00:00
Accounts Payable Clerk Bookkeeper - Remote for Horse Racetrack
Posted on: 31-01-2025 10:01
Independent Delivery Contractor - Earn and Work on Your Schedule (Hiring Immediately)
Posted on: 01-11-2024 07:55