Customer Call Center Representative III - AWW

Employer Industry: Healthcare Services

Why Consider this Job Opportunity...
• Salary up to $18.87 per hour
• Up to 6% bonus eligibility
• $2 per hour shift differential once on regular 4-day work schedule
• Competitive compensation and performance-related bonuses
• Health and wellness programs, student loan repayment, and tuition reimbursement
• Opportunities for career advancement and growth within the organization

What to Expect (Job Responsibilities):
• Answer, process, and document a high volume of inbound calls efficiently
• Provide world-class customer service by responding to inquiries, resolving issues, and fulfilling requests
• Schedule appointments for examinees
• Research, locate, and provide information to appropriate entities
• Maintain ownership of calls and document all information in case management system

What is Required (Qualifications):
• High School diploma or equivalent (GED)
• Minimum of 3 years call center/scheduling experience
• Ability to work various shifts and cover multiple time zones
• Ability to work as a team member and individual contributor
• Ability to follow standardized process workflow daily

How to Stand Out (Preferred Qualifications):
• Previous healthcare call center experience
• Ability to interact with all levels of staff
• Proficient in relevant computer applications
• Excellent data entry and typing skills

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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