Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties And Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements And Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
Pso1b1iUFn
Similar Remote Jobs
Customer Service (remote work )
Posted on: 17-12-2024 18:01
Cybersecurity Engineer @ Richmond VA
Posted on: 17-12-2024 18:01
Tele-Special Education Teacher Remote, Michigan-Based
Posted on: 17-12-2024 18:01
WFH Call Center Agent (Remote)
Posted on: 17-12-2024 18:01
Future Opportunities - United States
Posted on: 17-12-2024 18:01
Booking Assistant for Travel (Virtual)
Posted on: 17-12-2024 18:01
Data Entry Specialist (Part-Time, Evening)
Posted on: 17-12-2024 18:01
Receptionist / Adminstrative Assistant (Remote)
Posted on: 17-12-2024 18:01
Work From Home- Admin Assistant
Posted on: 17-12-2024 18:01
Needed Virtual Assistant - Remote
Posted on: 17-12-2024 18:01
Remote Call Center Representative (Nova Scotia)
Posted on: 25-11-2024 05:19
Home Based Product Tester ? Mobile Games (Entry Level)
Posted on: 27-09-2024 00:00
Principal Test Engineer, Vehicle
Posted on: 28-11-2024 04:55
Senior Manager, Industry Research
Posted on: 29-11-2024 08:27
Google Remote Jobs (Data Entry) $30/Hr
Posted on: 16-07-2024 18:40
General Laborer, Warehouse - Days
Posted on: 22-10-2024 05:25
Seasonal Customer Service Representative - Remote, Bilingual - Spanish and English
Posted on: 30-10-2024 05:36
Live Chat Officer
Posted on: 05-09-2024 00:00
Call Center Agent-Fundraiser-Work From Home (Remote)
Posted on: 24-01-2025 04:50
Immediate Openings ? Amazon Virtual Assistant Jobs
Posted on: 31-01-2025 10:02