Customer Service Representative - Remote Position - WSET

Remote, USA Full-time Posted 2025-03-14

About the position

Robert Half is seeking 25 patient-focused Customer Service Representatives to join a Fortune 50 healthcare client's team. This remote position is designed for motivated individuals with exceptional communication skills who are committed to providing quality customer service and can handle patient inquiries in a professional and empathetic manner. The role requires working PST hours while residing in CST, MST, or PST time zones.

Responsibilities
? Efficiently process a large volume of patient calls regarding healthcare services, billing issues, and general inquiries.
,
? Ensure all call center metrics are met, striving consistently to exceed them.
,
? Understand our offerings inside-out to resolve patient inquiries and promote healthcare solutions.
,
? Use customer service acumen to ensure a positive experience for patients, turning negative situations into positive outcomes.

Requirements
? A minimum of 2 years of solid call center experience.
,
? At least 2 years of background within the healthcare industry is a necessity.
,
? Strong computer, typing, and listening skills.
,
? Must be detail-oriented, patient, empathetic, and communicative.

Nice-to-haves
? Bilingual and/or multilingual abilities would be a plus.

Benefits
? Medical insurance
,
? Vision insurance
,
? Dental insurance
,
? Life insurance
,
? Disability insurance
,
? 401(k) plan

Apply Job!

Apply for the Job

Customer Service Representative - Remote Position - WSET

Similar Remote Jobs

Customer Service Representative - Remote Position - WSET

Executive Assistant-Global Brand Sponsorships & Experiences

Pharmacy Technician - Remote

Project Coordinator (Remote from Anywhere in Colorado)

Remote Call Center Agent

????WANTED-REMOTE TRAVEL PLANNERS-TRAINING PROVIDED????

Search Quality Rater: Flexible WFH Job with Paid Training

Seasonal Customer Service Representative (Remote)

Medical Records Transcriptionist and Data Entry Specialist

??Work From Your Computer Booking Travel??

Chewy Remote Jobs Customer support (Work From Home )

'Pharmacy Technician' Remote -San Antonio, TX

Customer Service Representative Lead - Remote in Las Vegas, NV

Customer Service Representative - Remote Call Center

Forklift Operator - 1st Shift

Pharmacist - Hybrid Work from Home Opportunity

Customer Service Agent - Starting at $18.50/hour - Remote

FT Customer Support Representative - Work From Home

Social Media Videographer - Remote

Data Center Operations IT Technician?/1st, 2nd, And 3rd Shift