$15 per Hour - Remote Call Center Representative

Remote, USA Full-time Posted 2025-03-13

About the position
The Remote Call Center Representative position focuses on investigating potential credit card fraud cases by analyzing account history and contacting customers and merchants for additional information. The role requires maintaining accurate documentation and responding to account inquiries efficiently while adhering to service level agreements.
Responsibilities
? Responds to 25 or more account inquiries per hour for 5 or more assigned clients.
,
? Provides standard/scripted responses to alerts generated within the fraud detection queues.
,
? Assists with the completion of lost stolen reports, including blocking and transferring compromised accounts.
,
? Builds credit card replacement orders and completes shipping materials.
,
? Begins to build knowledge and skills to identify fraudulent credit card activity through training and research.
Requirements
? High School Diploma or Equivalent.
,
? Typically no relevant experience required.
,
? Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
,
? Works on routine to semi-routine assignments requiring limited decision-making outside of stated processes.
,
? Receives detailed instructions and follows established procedures on all work.
Nice-to-haves
? Previous work experience in a fraud related field.
Benefits

Apply for the Job

$15 per Hour - Remote Call Center Representative

Similar Remote Jobs

$15 per Hour - Remote Call Center Representative

Remote Part Time Pharmacy Technician/ Customer Service (FT/PT)

Beginner Beta Tester for Mobile Applications ? Remote

Hourly Live Chat Assistant (Entry Level /Fully Remote)

Chat Assistant ? Native English Speaker (Immediate Start)

Call Center Technician I (Remote ) US ONLY

Data Entry Coordinator - Workers Comp - Remote

yelp remote jobs no experience work from home

Senior Principal Analyst - Data Analytics & AI

Data Entry Operator - USA / Entry Level

Maintenance Technician - Wind Energy

Lead Fleet Technician

Mobile QA Automation Engineer - Appium (Fully Remote)

Recruiter/ HR Assistant - Work From Home

Inside Sales Coordinator

Work From Home Delta Data Entry Jobs ? [Immediate Openings]

Financial Insurance Examiner (Insurance Examiner)

Data Entry Remote Jobs For Walmart | Apply Now

Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! New $20.50/hr Starting Rate!

Walmart ? CDL-A Regional Truck Driver ? Earn Up to $110,000 ? Norfolk, VA