Customer Service Specialist - Starting at $20.05 hr - Train On-Site/Home Office Eligible
Employer Industry: Financial Services
- Why consider this job opportunity:
- Competitive pay starting at $20.05/hr
- Day 1 Health Benefits!
- Onsite childcare, fitness center, and medical facility
- Flexible work strategies with potential for remote work after training
- 401(k) match and tuition reimbursement
- Collaborative team environment with a focus on employee growth
- What to Expect (Job Responsibilities):
- Assist with evaluating and resolving service inquiries from clients across various platforms
- Utilize computer systems to complete assigned tasks and address account inquiries
- Develop and maintain knowledge of specific groups of products and services
- Analyze and identify potential risks while providing solutions that meet client needs
- Ensure compliance with applicable laws and regulations while maintaining the firm's reputation
- What is Required (Qualifications):
- 1-3 years of work experience in a related role
- Proficient in Microsoft Office and Windows Operating Systems
- Demonstrated experience in solving customer service inquiries
- Effective verbal and written communication skills
- Ability to work in a fast-paced environment
- How to Stand Out (Preferred Qualifications):
- Excellent technical and data entry skills, including utilization of a 10-key touchpad
- Proven ability to navigate multiple systems and customer service platforms concurrently
#CustomerService #FinancialServices #CareerOpportunities #EmployeeBenefits #ClientExperience
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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