Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Similar Remote Jobs
Customer Service (remote work )
Posted on: 21-11-2024 08:14
Remote Sales-No Experience/Work From Home
Posted on: 21-11-2024 08:14
Coca Cola: Planning Lead S4H
Posted on: 21-11-2024 08:14
WLS Senior Manager, News Operations
Posted on: 21-11-2024 08:14
Cold Calling Sales Representative (Homeoffice)
Posted on: 21-11-2024 08:14
Part-Time Virtual Customer Service Specialist
Posted on: 21-11-2024 08:14
Target Entry Level Remote Jobs
Posted on: 21-11-2024 08:14
Support Architect - Entry level
Posted on: 21-11-2024 08:14
Entry Level-Online Scheduling Assistant (Remote)
Posted on: 21-11-2024 08:14
Data Entry Clerk- Entry Level-Remote
Posted on: 21-11-2024 08:14
Seasonal Virtual Registered Nurse
Posted on: 23-01-2025 00:00
Apple Home Advisor Remote Jobs
Posted on: 05-09-2024 00:00
Remote Chat Agent
Posted on: 05-11-2024 03:44
Senior Manager, Customer Service , Blink
Posted on: 05-02-2025 00:00
Remote HARP Non LTSS Care Manager
Posted on: 31-01-2025 10:03
Remote Medical Receptionist (Must Live in US) Work Pacific Coast Hours | 30-40 Hours Per Week | Inde
Posted on: 28-10-2024 09:50
Bilingual Customer Service Representative
Posted on: 16-07-2024 18:59
MA (Medical Assistant)
Posted on: 05-02-2025 00:00
Senior Database Engineer - Oracle
Posted on: 31-01-2025 09:58
Product Marketing Manager- Roundel(Remote Or Hybrid)
Posted on: 22-09-2024 00:00