Doordash Remote Jobs customer support Associate (Entry Level)

Remote, USA Full-time Posted 2025-03-15

DoorDash is seeking a motivated and customer-focused individual to join our team as a Customer Support Associate. This entry-level role is perfect for someone who is passionate about helping others and eager to grow within a dynamic company.

Key Responsibilities: ?* Provide exceptional customer service via phone, email, and chat. ?* Resolve customer inquiries and issues promptly and effectively. ?* Assist with order tracking, account management, and troubleshooting. ?* Collaborate with team members to improve customer support processes. ?* Maintain accurate records of customer interactions and feedback. ?Required Skills and Qualifications: ?* High school diploma or equivalent; associate or bachelor degree preferred. ?* Excellent communication skills, both written and verbal. ?* Strong problem-solving abilities and attention to detail. ?* Ability to work independently and as part of a team. ?* Proficiency in basic computer applications (e.g., MS Office, CRM software). ?Experience: ?* Previous customer service experience is a plus but not required. ?* Familiarity with DoorDash services and platform is advantageous. ?Working Hours: ?* Full-time position with flexible hours. ?* Availability to work evenings, weekends, and holidays as needed. ?Knowledge, Skills, and Abilities: ?* Strong empathy and interpersonal skills. ?* Ability to multitask and manage time effectively. ?* Adaptability to a fast-paced, changing environment. ?Benefits: ?* Competitive salary and comprehensive benefits package. ?* Opportunities for career growth and development. ?* Remote work flexibility. ?* Employee discounts on DoorDash orders. ?Why Join DoorDash: ?* Be part of a leading tech company revolutionizing the food delivery industry. ?* Work in a collaborative and inclusive environment. ?* Contribute to meaningful projects that impact millions of customers. ?How to Apply:Interested candidates can apply online through the DoorDash careers page at DoorDash Careers.

Join DoorDash and make a difference in the lives of our customers every day!

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