Spanish/English Call Center Representative (Work From Home) - Contract to Hire
You must attached your resume to apply for the position, As a Bilingual Call Center Representative (SPANISH/ENGLISH), you will be responsible for answering inbound interactions from our Journeys customers related to placing, tracking, updating, and cancelling orders. As well as providing website and product knowledge and information and assisting with requests related to customer store... experiences.
How You Will Make an Impact
- Handling incoming interactions from customers concerning orders, promptly providing complete and accurate information, and updating customer account details as necessary.
- Efficiently using various computer software and applications to accomplish tasks such as navigating customer accounts, writing case notes, assisting in the ordering process, and inputting payment information.
- Personalizing all interactions while acting as an ambassador of the Journeys brand to maintain customer loyalty and retention.
- Meeting and maintaining the standard of expectations with attendance and all Key Performance Indicators (KPIs).
- Ensuring and maintaining the safety, security, and privacy of all customer information.
- Completing additional tasks as required to support business needs
Similar Remote Jobs
Spanish/English Call Center Representative (Work From Home) - Contract to Hire
Posted on: 05-11-2024 03:45
Administrative Assistant / Data Entry Clerk (Work At Home - Online)
Posted on: 05-11-2024 03:45
Live Chat Representative (Remote / Work from Home / No Experience)
Posted on: 05-11-2024 03:45
Remote Insurance Agents Wanted - Training Provided to Join Our Team!
Posted on: 05-11-2024 03:45
AWS Solution Architect with Amazon Connect contact center solutions in USA
Posted on: 05-11-2024 03:45
Amazon Customer Service - Work From Home $16-$35/hr? No Experience Needed
Posted on: 05-11-2024 03:45
[Remote Part-time jobs] Disney Virtual Assistant Jobs - WFH (Apply Now)
Posted on: 05-11-2024 03:45
Delta Airlines Remote Jobs Customer Service Agent (Remote) ? Apply Now
Posted on: 05-11-2024 03:45
Doordash Remote Jobs customer support Associate (Entry Level) - Hiring Now
Posted on: 05-11-2024 03:45
Remote Teacher for Deaf / Hard of Hearing | WFH Opportunity
Posted on: 05-11-2024 03:45
Assessment Specialist - English Language Arts
Posted on: 07-10-2024 00:00
Senior Data Analyst - Business Intelligence
Posted on: 21-02-2025 00:00
YouTube content Moderator Job (Remote)
Posted on: 22-11-2024 05:34
Technical Principal, Supply Chain Operations-Shipment
Posted on: 07-11-2024 05:43
Entry-Level Data Entry Specialist - Typist with Microsoft Office Skills
Posted on: 05-09-2024 00:00
STREAMING CONTENT PROJECT MANAGER
Posted on: 14-02-2025 07:18
Reservation Agent Part-Time In Office $21-$24
Posted on: 02-10-2024 00:00
Customer Service Agent - Flexible Work-from-Home Opportunity
Posted on: 29-08-2024 00:00
Future Opportunities - Customer Experience Concierge, Centurion Lounge
Posted on: 15-11-2024 04:55
Walmart Remote Online Shopping Assistant ? Seeking New Talent
Posted on: 03-12-2024 06:01