Call Center/ Chat Support Center- United States, Remote
Description
We present our highly trained direct customer service assistant professionals as a representation for our clients in order to take their brands to the next level. Our current approach has allowed us unprecedented growth this past year and hence we are looking to expand our teams to take on new clientele
...
Working with breakout and established brands alike, we have proven to our clients that our direct, personalized approach provides them with the personal contact and handshake that they desperately need to remain competitive in today's market.
Key Responsibilities
? Maintaining a positive, empathetic, and professional attitude toward customers at all times.
? Responsible for representing us to clients and customers by providing high-quality and efficient customer service.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments, and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.
? Ensure compliance with all company and client policies and procedures.
Skills, Knowledge and Expertise
? Empathy. Empathy is the ability to understand another person's emotions and perspective.
? Problem solving. Being able to solve problems is key to customer service.
? Communication.
? Active listening.
? Technical knowledge.
? Patience.
? Tenacity.
? Adaptability
Benefits
? Medical/Prescription Insurance.
? Flexible Spending Account.
? Paid Time Off.
? Sick Days.
? Bereavement.
? Perfect Attendance.
? Jury Duty.
? Worker?s Compensation
Remote
About the Company:
Get Glowing
Similar Remote Jobs
Call Center/ Chat Support Center- United States, Remote
Posted on: 28-10-2024 09:49
Business Administration/HR Intern (Fully Remote) - Paid Internship
Posted on: 28-10-2024 09:49
Remote Bookkeeper - AppFolio Expertise in Property Management
Posted on: 28-10-2024 09:49
Collections Account Representative - Flexible Work from Home
Posted on: 28-10-2024 09:49
Florida Remote SLP Opportunity: Full-Time and Flexible Schedule
Posted on: 28-10-2024 09:49
Sales Assistant - Full Time - Roanoke, VA
Posted on: 28-10-2024 09:49
LOAN OFFICER EARN WHILE YOU LEARN Non Remote
Posted on: 28-10-2024 09:49
Content Creator, TikTok ? Disney Parks News Blog
Posted on: 28-10-2024 09:49
Amazon Connect Call Flow Engineer - 100% REMOTE
Posted on: 28-10-2024 09:49
Earn Money by Posting Product Reviews without investment
Posted on: 28-10-2024 09:49
Sr Data Analyst
Posted on: 09-12-2024 18:32
Part Time Remote Bookkeeper / Accountant
Posted on: 25-09-2024 00:00
Data Entry Manager
Posted on: 24-01-2025 04:50
Account Manager, IC - Daily- South Jersey
Posted on: 28-01-2025 06:22
Client Insights Manager
Posted on: 31-01-2025 09:57
(Full-Time) Apple home advisor - customer service Jobs - Work From Home
Posted on: 13-09-2024 00:00
Sr Specialist Employee Relations
Posted on: 13-09-2024 00:00
Amazon Data Entry Remote Jobs (Day & Night Work) $25-$45/Hour
Posted on: 16-07-2024 18:45
Part-Time Remote Positions - Fully Remote, No Experience Needed
Posted on: 03-12-2024 06:01
Typing Jobs for Teens (No Experience)
Posted on: 24-09-2024 00:00