Remote Notary Scheduler/Coordinator (11am-8pm PST)
About the position Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Come work for our First American team as a Remote Online Notary Scheduler/Coordinator. This role is remote, and the work shift will be 11am -8pm PST. The Remote Online Notary Scheduler/Coordinator provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions. Responsibilities • Performs a wide range of administrative duties to gather information and assist in the escrow process • Scheduling signing appointments • Obtaining closing documents from escrow • Communicating with customer and escrow staff via phone and email • Initiating transaction creation in various applications for the signing appointment • Monitoring a team inbox • Other duties as assigned Requirements • 2+ years experience in an escrow related experience • High School diploma or equivalent • Customer service skills • Problem solving skills • Strong organizational skills • Knowledge of MS Office suite • Excellent verbal/written communication skills • Able to maintain professionalism and a positive service attitude at all times • Strong detail orientation • Knowledge of company and/or client operating systems Benefits • Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply tot his job