Remote Collector - Central Time Zone
About the position Responsibilities • Partner directly with consumers to review, assess and resolve delinquent accounts. • Accurately document detailed account activity. • Utilize communication skills to fulfill both client and consumer goals. • Adhere to state and federal regulations pertaining to collection activities. • Achieve an average of 90% of key performance indicator goals (calls / RPC's / promise kept rate). • Maintain average quality assurance scores of 94%. • Consistently achieve 90% of monthly revenue target. Requirements • High school diploma or GED required; some college preferred. • Strong communication skills. • Negotiation skills. • Detail-oriented with the ability to accurately document information. • Ability to work a flexible schedule, including weekends. • Proficient in Microsoft Excel. Benefits • Paid training • Paid holidays • Health insurance • Dental insurance • 401(k) • Paid time off • Vision insurance • 401(k) matching • Flexible schedule Apply tot his job