Product Marketing Specialist - MarkLogic + Semaphore products
Progress is a trusted provider of software that enables customers to develop, deploy, and manage responsible, AI-powered applications. They are seeking a motivated Product Marketing Specialist to support customer marketing initiatives for MarkLogic and Semaphore, focusing on customer success stories, advocacy programs, and lifecycle marketing campaigns. Responsibilities Support the execution of customer marketing programs that celebrate customer success and increase product adoption Help create customer-facing assets—case studies, testimonials, success videos, and spotlights—showcasing measurable impact and ROI Partner with Customer Success, Product Marketing, and Demand Generation to assist with retention and expansion campaigns Maintain and update the customer advocacy library and assist in coordinating customer participation in references, events, and analyst briefings Conduct basic data and sentiment analysis on customer engagement metrics to inform future programs Draft and edit content for newsletters, webinars, and community features highlighting customer innovation and outcomes Collaborate cross-functionally to ensure consistent messaging and storytelling across campaigns and platforms Skills 1–3 years of marketing experience—preferably in product marketing, customer marketing, or a related B2B SaaS/software marketing role Strong writing and storytelling skills with a customer-centric mindset Detail-oriented, proactive, and comfortable managing multiple projects in a fast-paced environment Analytical and curious, eager to use data and feedback to guide program improvements Bachelor's degree in marketing, communications, business, engineering or a related field Exposure to data, analytics, or AI-driven software solutions Familiarity with customer advocacy, lifecycle, or community marketing programs Comfort working with cross-functional technical and marketing teams in a global organization Demonstrable AI skills in the development of content creation and sales aids Benefits Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave. Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. Company Overview Progress is a global software company that simplifies the development, deployment and management of business applications. It was founded in 1981, and is headquartered in Bedford, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is